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I use this speaker with Spotify all the time. Make sure you have your phone settings set to connect with Bluetooth. You might want to stand near it for the first time. Also, I have my phone with Spotify already turned on and running, then I press the ON button on the speaker and it pairs and finds it automatically, just stand near it. For the first time, Go in your phone settings and watch the Bluetooth pair to make sure it is connecting. You should be good.
Sorry, there was a problem. Please try again later.I had the same problem. Hold down the pairing button for a few seconds and it should fix it.
Sorry, there was a problem. Please try again later.try turning the speaker off and turn it on back again on the device select the speaker, click on "forget" then connect to it again and it should work.
Sorry, there was a problem. Please try again later.We would like to recommend to try the steps available through the following links to make sure that the unit is connected properly to your Bluetooth device: https://us.en.kb.sony.com/app/answers/detail/a_id/47468/kw/UNABLE%20TO%20PAIR%20BLUETOOTH/p/57784,59019,94000/c/65,66/related/1 https://us.en.kb.sony.com/app/answers/detail/a_id/51938/p/57784%2C59019%2C94000/c/65%2C66/kw/UNABLE%20TO%20PAIR%20BLUETOOTH ~Jeannette
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