“When I plug in my dongle for my Sony Pulse 3D headset, I press the button on the dongle to reset it and wait for it to turn white but all it does is flash blue rapidly and I hold it down for a while and it never turns white. Is the dongle faulty?”
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If the dongle for your Sony Pulse 3D headset is flashing blue rapidly and not turning white when you press and hold the reset button, there might be an issue with the dongle. The rapid blue flashing typically indicates that the dongle is not entering the pairing mode correctly. Here are a few steps you can try to troubleshoot the issue: Check the Dongle and USB Port: Ensure that the dongle is properly connected to a working USB port on your console or PC. Sometimes, using a different USB port can help resolve connection issues. Reset the Dongle: Try resetting the dongle again, making sure you are holding the reset button down for a sufficient amount of time (usually around 10 seconds). Be patient, and keep holding the button until it turns white or the flashing pattern changes. Reconnect the Headset: Ensure that your Sony Pulse 3D headset is in pairing mode when you attempt to connect it to the dongle. Refer to the headset's user manual for instructions on how to do this. It usually involves holding down a button on the headset until it enters pairing mode. Firmware Update: Check if there is a firmware update available for your Sony Pulse 3D headset and/or the dongle. Updating the firmware can sometimes resolve compatibility and connection issues. Contact Sony Support: If none of the above steps work and the dongle continues to flash rapidly without turning white, it's possible that the dongle is faulty. In this case, you should contact Sony's customer support or the retailer where you purchased the headset for further assistance or a possible replacement.
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