“I have the Sony RF-995RK since 10-2017. Worked great until now. Charge only Last less than 2 minutes now and cut Off. Anybody know why or got a fix?”

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• I am on my third set of these headphones. Today Sony had me unplug the base unit for a minute to “reset” them. They worked! But we shouldn’t have to reboot them to make them work. He said I probably had a power outage - but I didn’t.

  Answered by Derry 7 years ago

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• Had one for 2 weeks doing the same thing. Returned it for another one and so far it is working good.

  Answered by Fifi 7 years ago

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• Hello Jre, we're sorry to hear that. To isolate the issue with the headphones, kindly check the link below and follow the troubleshooting steps: https://docs.sony.com/release//Manual_4691893111.pdf Thanks! _Bob

  Answered by SonyListens 7 years ago

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