“I am on my 3rd pair of these worthless headphones. Sony has replaced them twice. They work ok for a couple of weeks and then they just won’t charge anymore. Hours overnight on the charger and the red light goes off. No audio. Sony admits problem.”
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Hi Derry, We apologize for any inconvenience. Please check if the right and left headphones are rested on the transmitter correctly. Take off the headphones and place them on the transmitter again so that the headphones’ contact points meet the transmitter’s contact pins. Charging may not be completed if the transmitter’s contact pin and headphones’ contact point are dusty. Wipe them with a cotton bud, etc. See this link for other details: https://docs.sony.com/release//Manual_4691893111.pdf You may send us an email with your case number if the issue is still unresolved at [email protected]. Best regards, Vincent
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