“I am only getting sound from one side of headphone; whereas my other Sony headset that I have been using has sound from both sides. Does this mean I have a defective new pair?”

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• Yes, definitely

  Answered by Lionel2017 8 years ago

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• Hi Hawkeye, Please check the troubleshooting steps in the link below for further assistance. https://docs.sony.com/release//Manual_4691893111.pdf Thanks, >Joffrey

  Answered by SonyListens 8 years ago

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