“I can't get sound in the headphones. It's plugged in right. I put the headphones on charger and the red light turns on for about 5 seconds and then turns off. Please help.”

1-2 of 2 Answers

• Make sure headphones are turned on and play with volume dial and mine worked first time.

  Answered by Dude 7 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hi Tammy, We regret to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue: https://www.sony.com/electronics/support/wireless-headphones-rf-headphones/mdr-rf995rk/articles/00022013 ~Ralph

  Answered by SonyListens 7 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.