“I BOUGHT MY HUSBAND THIS SET 9/2017. HE USES HIS HEADSET ALL THE TIME AND LOVES IT. HOWEVER, LAST WEEK THE RIGHT SIDE STOPPED WORKING. THE LEFT SIDE STILL WORKS FINE. WHAT COULD BE THE PROBLEM?”
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Hi Clyne, We can't tell that right away. We suggest performing troubleshooting steps to isolate and hopefully resolve this issue. Follow the steps from this article: https://www.sony.com/electronics/support/articles/00024605 Regards, Vincent
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