Questions & Answers

Q: QuestionCan you project the sound from a Sony UHD 4K TV wirelessly to these speakers using bluetooth?

Asked 4 years ago by JMValencia.

This question was asked about the related product: Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green

• A:Answer Hi JM, thank you for your question. This unit requires the A2DP (Advanced Audio Distribution Profile) Bluetooth profile for Bluetooth playback. You need to check the specificaitons of your SONY TV if it supports the said profile to connect this speaker. Or may check the TV list on this link for more details: https://www.sony.com/electronics/support/televisions-projectors/articles/00159290 Hope this helps. ~Earl

  Answered 4 years ago by SonyListens

  
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Q: QuestionDoes this device work with M1 NEW iMac 24"? If yes, how can it be connected with iMac-through bluetooth or physical connection is required?

Asked 4 years ago by SOM.

This question was asked about the related product: Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green

• A:Answer Hi SOM, thank you for your question. This speaker requires the A2DP Bluetooth profile for Bluetooth audio playback. You may check the specifications of your device if it supports the same profile. If your Apple product has an AUDIO OUT, you may consider checking the model SRSXB43 instead (with the same A2DP Bluetooth profile). Hope this helps. ~Earl

  Answered 4 years ago by SonyListens

  
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Q: QuestionWill it work with my iPad

Asked 4 years ago by JR.

• A:Answer Yes will work good with ur ipad

  Answered 4 years ago by glitchedoneVerified Purchase

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Q: QuestionCan I connect this speaker to my smart TV so I can have it in my kitchen?

Asked 4 years ago by Surfgal.

• A:Answer I believe so. if you have the ability to search up Bluetooth devices on the smart tv, and its not an Apple tv (they have strange interaction on theirs) then it should work!

  Answered 4 years ago by Manhe23Verified Purchase

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Q: QuestionHow can I mount it to the wall? What would be an appropriate device to secure it?

Asked 4 years ago by VH.

• A:Answer Hi VH, Thanks for inquiring about the SRS-XB23. Unfortunately, there are no mounting brackets on the speaker. The XB23 is supplied with a convenient strap that allows for mounting options. Regards, Jess

  Answered 2 years ago by SonyListens

  
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Q: QuestionWhen your SRS-XB23 Battery completely dies. Do you need to charge it for awhile before you can connect or check battery stamina. Thank you

Asked 4 years ago by Sophie.

This question was asked about the related product: Sony - SRS-XB23 Portable Bluetooth Speaker - Coral Red

• A:Answer Hi Sophie, Thank you for your inquiry. As long as the speaker is connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port, the speaker's built-in battery is capable of charging itself even while music playback from the speaker is in progress. However, it may take a long time before charging completes depending on the usage of the speaker. For more information about charging the speaker, please refer to this link: https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002800281.html. Hope this helps. - Kris

  Answered 4 years ago by SonyListens

  
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Q: QuestionIf I paired this with a Sony bluetooth speaker with a Sony SRS-XB 43, Will I get better bass from the larger speaker and better treble from the smaller speaker?

Asked 4 years ago by Adambond.

• A:Answer Yes you could blow the fence post down

  Answered 4 years ago by Pamdailey

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Q: QuestionI bought this unit. However, please explain how to use the function on the unit to manually go to the following or previous song. It doesn't seem to work unless I am doing it incorrectly. Thanks.

Asked 4 years ago by Annie.

• A:Answer Hi Annie, Thank you for purchasing our SRS-XB23. We're sorry you've been running into difficulty. The XB23 can skip to the next song by pressing the “Play/Pause” button twice quickly. It will play the previous track by pressing the same button 3 times quickly during playback. If your Bluetooth device support the AVRCP (Audio Video Remote Control Profile), you can operate it by the speaker via BLUETOOTH connection. For more information, please refer to the link below. https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002 Regards, Jess

  Answered 4 years ago by SonyListens

  
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Q: QuestionSony - SRS-XB23 Portable Bluetooth Speaker connect to ipod

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by DeniseVerified Purchase

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Q: QuestionCan this speaker be turned on remotely through the app?

Asked 4 years ago by Jo01.

• A:Answer No, only off

  Answered 4 years ago by Emma

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Q: QuestionCan SRS-XB23 or the SRS-XB33 be used with aux cable when the battery runs out or if the desktop computer not having bluetooth built in?

Asked 4 years ago by pmalik.

• A:Answer Yes

  Answered 4 years ago by Grey

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Q: QuestionWhy does it specifically say made for Iphone??? That could be misleading and may make buyers desist to purchase this product, in my case I am not an Iphone person , I own samsung products , does that mean I can not use this rhis device with my samsungs?

Asked 4 years ago by Chavalo.

• A:Answer Hi Chavalo, Thank you for your inquiry and feedback. Great news! This unit is compatible with Samsung phones, as well as most other Android and IOS devices via Bluetooth connection. Hope this helps! -Jess

  Answered 4 years ago by SonyListens

  
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Q: QuestionIs there a external remote that can be purchased to control the volume. I've got 2 of these guys paired together in left in right mode using them with my outdoor projector. Hate getting up to manually change volume.

Asked 4 years ago by Clessy.

• A:Answer You would need to have a remote for whatever device you paired them to. There is no remote control for these.

  Answered 4 years ago by Sanderson

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Q: QuestionIs there a volume control on the speaker?

Asked 4 years ago by Mike78.

This question was asked about the related product: Sony - SRS-XB23 Portable Bluetooth Speaker - Light Blue

• A:Answer There is volume control.

  Answered 4 years ago by JasonWCook

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Q: QuestionCan this be connected to an echo?

Asked 5 years ago by Mar.

• A:Answer Yes, it can be. Use the Alex app with the speaker turned on and search for blue tooth devices, when you see the speaker listed select it to connect.

  Answered 5 years ago by GreatSpeaker

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Q: QuestionCan you charge this speaker while in use (playing music)? Will keeping it plugged in while in use harmful to the speaker in any way?

Asked 5 years ago by bella.

This question was asked about the related product: Sony - SRS-XB23 Portable Bluetooth Speaker - Coral Red

• A:Answer Hi bella, Thank you for your inquiry with the XB23 Portable Bluetooth Speaker. Yes, the speaker's built-in battery is capable of charging itself even while music playback from the speaker is in progress as long as the speaker is connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port. However, it may take a long time before charging completes depending on the usage of the speaker. It is recommended that you turn off the speaker before battery charging. I hope this helps. Regards, Kris

  Answered 5 years ago by SonyListens

  
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Q: Questionwill xb23 connect with other models of speakers such as xb33?

Asked 5 years ago by bob.

• A:Answer Yes with these current models SRS XB23 33 43 and XG500 they all use the same pairing protocol!

  Answered 3 years ago by LydonVerified Purchase

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Q: QuestionIs this compatible for pairing with the Sony xb12

Asked 5 years ago by Rosa.

• A:Answer Not sure, but it should be. We paired it very easily with a Samsung Note 10 and a Motorola z3. I would imagine anything with Bluetooth would be compatible.

  Answered 5 years ago by BobDVerified Purchase

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Q: QuestionWhat is the difference between XB 23 and XB 33?

Asked 5 years ago by bill.

• A:Answer Hi Bill, Thanks for your inquiring about the XB23. The Sony SRS-XB23 and the Sony SRS-XB33 are similarly performing speakers. The SRS-XB23 is smaller and has a 360-degree design, so its soundstage is perceived as wide. However, the SRS-XB33 can get slightly louder with fewer compression artifacts. Its battery also lasts longer, and it has customizable lighting, which some users may prefer. Hope this helps. Thanks for considering Sony! Regards, Jess

  Answered 5 years ago by SonyListens

  
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