“How would you remove the black fabric thats coverung the speakers cause the fabric got damaged. Thanks”
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Hi Fabricdamage, We are sorry to hear about what happened to your SRSXB43. For this, we recommend having the unit sent to our Authorized Service Center for repair. Please use this link to setup service for your Bluetooth Speaker: https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair Should you need further assistance, please contact us for help. Please email the below information to socialsupport@am.sony.com Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl
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