“The auto shutdown kicks in when i am playing on my record player (lx310bt sony) through bluetooth and the ac adapter is plugged in. is this normal?”
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Hi Moepkid, Thank you for choosing Sony. We are sorry to hear that you are experiencing difficulties with your Sony Speaker. The SRSXB43 has an Auto power off (Auto Standby) function, if you are using Bluetooth connection, these conditions will trigger the Auto power off. 1. No operation on the speaker. 2. The hands-free function of the connected mobile phone (smartphone) is set to off and the mobile phone (smartphone) is not playing music (audio), nor is it being operated. For details, refer to the operating instructions supplied with the mobile phone. 3. The connected BLUETOOTH device, is not playing music (audio), nor is it being operated. You can also turn on or off the auto power off (Auto Standby) function by using “Sony | Music Center.” For more information on the auto power off (Auto Standby) please check our help guide link: https://helpguide.sony.net/speaker/srs-xb43/v1/en/contents/TP0002741484.html Should you need further assistance, please contact us for help. Please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl
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