“Just bought this new receiver, and right out of the box, it doesn’t come on. The green power light comes on for maybe 20 seconds, but then goes out. The display does not light up. The t/s guide says to turn off the standby, but it doesn’t say how.”
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I had a similar problem which took me days to figure out until I just set down and tried everything I could think of. I'll do this in steps: 1. get the display turned on - Across the front of the main panel are some buttons. I couldn't see mine without a flashlight but then my eyes are bad. They are right above the power light. First on left reads "Speakers", ignore and move on next to right is "Tunning mode", Ignore and move on, Next is is "manual tunning up and down buttons", ignore and move on,Display panel is in middle then next to right on the row of buttons is the "Display" button, moving on, Next is "Dimmer", press it until you get the best setting for you in the Display panel. 2. ON YOUR REMOTE CONTROL - press the "Amp Menu" button in about the middle. That will bring up the Menu List in the Display Panel as on page 27 of the manual. Starting at "SP IMP" 3. Press the Plus "+" in the center of the circle of arrows. It changes the menu list. The next will be "FM Mode". Press the button again and "BT Menu" will appear. Keep pressing this until you see either "STBY ON" or STBY OFF". You want "STBY OFF" . If it's on, press the down arrow and if it is off and you want it on press the up button. I suggest "STBY OFF" unless you want to wake up to music in the middle of the night or anytime a Bluetooth connection come close enough to activate the power on. 4. When it is set, press the "AMP MENU" button again and you should be up and running. If not call the mfg for assistance as I suspect you may have a bad unit. GOOD LUCK AND WRITE THESE INSTRUCTIONS DOWN as this manual isn't good documentation - typical of Asian country manuals.
Sorry, there was a problem. Please try again later.Hi Danchap, We regret to hear you're having a power-related issue with your receiver. To isolate this issue, please try to remove all the devices and speakers that are connected to the unit. Then try to plug in the unit to a different outlet. For additional steps, please refer to this link: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh190/articles/00032599 For further assistance, please contact our product support team via email or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Regards, Sam
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