“Just bought and neither A or B right side speaker port works. Both speakers work on the left side A and B. Returned first one thinking it was that receiver, but new one doing same thing. Got a hold of Sony and they were not able to fix issue.”
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It sounds like there is a short in one of the speakers or wiring that you are connecting to the right side. Have you tried just connecting one of the speakers from the left side to the right side? I don't think it is the receiver.
Sorry, there was a problem. Please try again later.Bought this also and exact same thing is happening, tried the both speakers on the left and speakers work fine. Tried each speaker separately on both right terminals and that’s when the crackling starts. Independently run on left terminals speakers are perfect. Any answers?
Sorry, there was a problem. Please try again later.Hi Buckeye, Thank you for purchasing the Sony STRDH190. We regret to hear you're having no audio on the right side of the speakers. This is usually not the case for our receivers nor the experience we want you to have. Let's try to isolate the issue by following these steps: -Check that there are no headphones connected. -Try different cables to verify this is not a bad set of cables. -Check each speaker to make sure they are properly connected to the A/V receiver. -Make sure you have connected to both the L and R jacks of an analog device, as analog devices require both L and R jack connections. Use a stereo audio cable (not supplied) If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: bestbuy Username: Model Number: Issue: Telephone Number: Sincerely, Sam
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