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Hi Geo, we're sorry to hear that you have an issue with your SONY unit. You may follow these links to isolate the issue: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00205292 https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001559233.html If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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