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Try to use different streaming app ,it not supposed to do that ,if other apps do the same I would contact technical support
Sorry, there was a problem. Please try again later.Hi, BHall! We recommend connecting the AV receiver directly to the power outlet. Power reset the AV receiver and try again. See link on how to. https://www.sony.com/electronics/support/articles/00175201 Happy to help, David
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