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Hi, Brenda! Unfortunately, the Hulu app has been discontinued on this unit. Beginning on August 14, 2019, the Hulu app will no longer be available on certain U.S. Blu-Ray Disc player models, due to the fact that the app will no longer be supported by Hulu on those models. We appreciate your understanding and apologize for any inconvenience this may cause. Please refer to this link for the lists of affected models: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/bdp-s3700/articles/00228486 -Sam
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