Questions & Answers

Q: QuestionDoes the Sony UBP-X700/M 4K HD Blu-ray and DVD player have a display clock or timer showing show how far along you are when watching a film played on this disc player?

Asked 1 year ago by Schwarzy.

• A:Answer Hi Schwarzy, We appreciate your inquiry regarding our Blu-Ray player. The Sony UBP-X700 does not have a display clock or timer showing how far along you are when watching a film. If you need to track the movie's progress, you may need to rely on the on-screen display features of your TV or the player’s interface accessed via the remote control. We apologize for the inconvenience this might cause. Best regards, - Stephanie

  Answered 1 year ago by SonyListens

  
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Q: QuestionDoes it have Miracast for screen mirroring?

Asked 1 year ago by NeTFLoODeR.

• A:Answer Hello Snowynorth, Thank you very much for reaching out with your inquiry. I appreciate your interest in the UBPX700. I am pleased to confirm that this model indeed includes a feature known as Screen Mirroring, which is compatible with Wi-Fi® Miracast technology. This allows you to effortlessly display content from your compatible devices onto a larger screen, enhancing your viewing experience. Regards, -Craig

  Answered 1 year ago by SonyListens

  
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Q: QuestionI have a hisense soundbar with one hdmi port and its plugged into my TCL series 5 arc port. I see the player has a hdmi port for audio. Do I need another hdmi chord? How would I connect it to the soundbar?

Asked 2 years ago by Jon.

• A:Answer If your soundbar supports Arc it is not necessary to have an additional HDMI cable. Audio is available via the HDMI Video port.

  Answered 2 years ago by MrkiiVerified Purchase

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Q: QuestionWhat is the resolution of this unit?

Asked 2 years ago by Anonymous.

• A:Answer It's capable of 4K/UHD playback along with HDR support. 4K is 3840 × 2160 resolution.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this model have support for HDR10+?

Asked 2 years ago by SigChiDj.

• A:Answer Specs only only mention hdr 10 and Dolby vision

  Answered 2 years ago by TonyRVerified Purchase

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Q: QuestionWhat happens if you play an HDR-10 blu ray disc on the Dolby Vision setting? If you forget to switch the setting.

Asked 3 years ago by ScottF.

• A:Answer The answer to the question is... don't do it because the picture will look terrible. The colors will be clearly off the mark if you do that. I did that by mistake with the Sony UBP 800M2, which is the one right over this one, and the picture looked terrible, causing me to suspect something was wrong with the 4K disc. Come to find out, I didn't turn off DV, and the player was trying to do something to the disc that the disc wasn't going along with. So when I purchased this one, that's something you just have to remember to do. I wish they would put a auto setup for DV, but for whatever reason, it hasn't happened yet.

  Answered 2 years ago by JamesVerified Purchase

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Q: QuestionDoes this remote allow frame-by-frame slow-motion scanning?

Asked 3 years ago by Chris.

• A:Answer Yes. It does have a slow motion feature, but I think that actual frame-by-frame requires repeated pressing of the pause button.

  Answered 3 years ago by PJMPVerified Purchase

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Q: QuestionI just purchased this Sony UBP-X700 blu ray streaming device. On the box and all accompanying materials, it says that HULU is a streaming option, (it's even in the "Featured Apps". "HULU is no longer supported on this device" is the message I'm getting?

Asked 3 years ago by KenoshaSteve.

• A:Answer You need to make sure you're connected to a network & update the software for it to recognize the apps.

  Answered 3 years ago by SonofaSmokeyVerified Purchase

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Q: QuestionCan you hookup any Bluetooth speaker via Bluetooth like my Marshall speaker !

Asked 3 years ago by Gs.

• A:Answer This one does not support Bluetooth, but the Sony USP X800M2 that I also own does support it.

  Answered 2 years ago by JamesVerified Purchase

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Q: QuestionI saw on the box that this a 4K UHD "Upscale" unit. What is the difference between that and true 4K UHD?

Asked 4 years ago by DeanOK.

• A:Answer It will upscale your traditional 1080p Blu-Rays to 4K UHD.

  Answered 4 years ago by RichVerified Purchase

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Q: QuestionWhat is the external storage device size limit? Does it support HDD's?

Asked 1 week ago by MikeHoochie.

• A:Answer Hello Person, Thank you for considering Sony products! We appreciate your inquiry about the UBP-X700/M's compatibility with external storage devices. The UBP-X700/M supports external hard disk drives (HDDs) up to 2TB formatted with the MBR (Master Boot Record) partition scheme and up to 4TB with the GPT (GUID Partition Table) scheme. Additionally, it supports USB flash drives up to 128GB formatted with FAT32, NTFS, or exFAT file systems. (sony.com) Please note that if your storage device has multiple partitions, only the first partition will be accessible. For optimal performance, we recommend using a Sony external USB HDD or USB memory. While third-party devices may work, full compatibility is not guaranteed. For more details, please visit: https://www.sony.com/electronics/support/home-video-blu-ray-disc-players-recorders/ubp-x700/articles/00013721 Best regards, -Fred

  Answered 1 week ago by SonyListens

  
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Q: QuestionDoes it support 8cm dvd/cd

Asked 2 weeks ago by Ham.

This question was asked about the related product: Sony - UBP-X700/M Streaming 4K Ultra HD Blu-ray player with HDMI cable - Black

Q: QuestionDoes this unit play MP 3 disks. My current Sony DVD Player does not.

Asked 1 month ago by Anonymous.

This question was asked about the related product: Sony - UBP-X700/M Streaming 4K Ultra HD Blu-ray player with HDMI cable - Black

• A:Answer Hi there, Thank you for reaching out with your question! Yes, the Sony UBP-X700M does support playing MP3 files from a disc. While many older players may have limitations, this model is designed to read MP3 audio files burned onto CD-R and CD-RW discs. To ensure the best playback experience, we recommend ensuring your files are finalized on the disc and follow standard MP3 bitrates. We really appreciate your interest in Sony products! Regards, Dominick

  Answered 1 month ago by SonyListens

  
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Q: QuestionCan you stream Netflix?

Asked 1 month ago by Mike.

This question was asked about the related product: Sony - UBP-X700/M Streaming 4K Ultra HD Blu-ray player with HDMI cable - Black

• A:Answer Thank you for contacting Sony, McFly. Yes, you can! The UBP-X700M features built-in Wi-Fi and comes with a variety of streaming apps pre-installed, including Netflix. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=bd Best regards, Gus, Sony North America Customer Support

  Answered 1 month ago by SonyListens

  
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Q: QuestionIs this DVD player region free?

Asked 1 month ago by GlobalGI.

This question was asked about the related product: Sony - UBP-X700/M Streaming 4K Ultra HD Blu-ray player with HDMI cable - Black

• A:Answer Hi GlobalGI, Thank you for reaching out regarding the Sony UBP-X700/M. This model is not a region-free player. Sony manufactures its Blu-ray and DVD players with specific region codes to ensure compatibility within designated geographic zones, and these settings cannot be altered. For units purchased in the United States and Canada, the player is classified as Region A for Blu-ray discs and Region 1 for standard DVDs. This means it is designed to play discs specifically coded for North America, South America, U.S. Territories, and select parts of East and Southeast Asia. If you have a collection of international discs from other regions, they will unfortunately not be compatible with this specific hardware. We appreciate your interest in Sony products. Regards, Dominick

  Answered 1 month ago by SonyListens

  
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Q: QuestionCan this Blu Ray DVD player , play home made movies on DVD - discs?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Sony - UBP-X700/M Streaming 4K Ultra HD Blu-ray player with HDMI cable - Black

• A:Answer Hi there! Yes, the Sony UBP-X700M is designed to be highly compatible with home-made content. It can play most recordable and rewritable disc formats, including DVD-R, DVD-RW, DVD+R, and DVD+RW. Just a quick tip: ensure that the discs were 'finalized' at the time of recording, as this allows the player to recognize the file structure. This player also supports a wide range of digital video formats (like .mp4 and .mkv) if you have those saved on your discs as well. Thank you for considering Sony! Regards, Dominick

  Answered 2 months ago by SonyListens

  
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Q: QuestionWill this play all Blu-ray regions AB&C ?

Asked 2 months ago by Region.

• A:Answer Hi Region, No. This player is designed to play Region A Blu-ray discs and Region 1 DVDs; it does not natively support all regions (B and C) out of the box. Thanks for choosing Sony. Best regards, Eliab

  Answered 2 months ago by SonyListens

  
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Q: Questionwill this player play mkv files

Asked 5 months ago by MW.

• A:Answer Hi MW, Yes, the Sony UBP-X700M player is fully capable of playing MKV files. The player's specifications confirm that MKV is a supported multimedia container format. For a complete and detailed list of all supported media formats, codecs, and file extensions, please refer to the player's official Operating Instructions manual (page 30): https://www.sony.com/electronics/support/res/manuals/4698/004dd925e705a2ef013ac81130d0ab2a/46984061M.pdf Thank you for considering Sony! Regards, Dominick

  Answered 5 months ago by SonyListens

  
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Q: QuestionIs the SONY UBP-X700/M DVD player that you sell, a region free player that will play PAL DVD discs ?

Asked 6 months ago by Tony.

• A:Answer Thank you for contacting Sony, Tony. The UBP-X700/M is NOT region-free for standard Blu-ray or DVD playback. It will only play discs that match the region code printed on the back of the unit (Region A for Blu-ray, Region 1 for DVD). All 4K UHD Blu-ray players, including the UBP-X700/M, are region-free for Ultra HD Blu-ray discs. This means you can play 4K UHD discs from any country. Sony does not manufacture or sell region-free or multi-region Blu-ray/DVD players. Any UBP-X700/U unit advertised as "region-free" has been modified by a third party, and such modifications are not supported or covered by Sony’s warranty. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Best regards, Gus, Sony North America Customer Support

  Answered 6 months ago by SonyListens

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