Questions & Answers

Q: QuestionIm trying to pu music on my sony but when I plug into my laptop nothing pops up and lets me access it

Asked 6 years ago by Anonymous.

• A:Answer Hi there! You may install Music Center for PC or Content Transfer for Mac and use this program to transfer music from your computer to the Walkman: https://helpguide.sony.net/dmp/nwe390/v1/en/cover/level2_03.html Regards, Vincent

  Answered 6 years ago by SonyListens

  
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Q: Questioncan i load songs off my phone directly to this device

Asked 6 years ago by curious.

• A:Answer Hi curious, To be able to transfer music, you have to connect the Walkman to a computer: https://helpguide.sony.net/dmp/nwe390/v1/en/cover/level2_03.html Regards, Vincent

  Answered 6 years ago by SonyListens

  
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Q: Questioncan the walkman be plugged into audio accessory thru headphone jack and played thru analog system? can you drop and drag music thru personnel music files present on desktop not thru apple or other media?

Asked 6 years ago by curious.

• A:Answer Hi curious, Yes, it can be connected using an audio jack. For more information about transferring files, please refer to the link below. I hope it helps. Regards, ^Ron https://helpguide.sony.net/dmp/nwe390/v1/en/cover/level2_03.html

  Answered 6 years ago by SonyListens

  
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Q: QuestionHow do I turn off my Walkman NW-E395 so it doesn't turn on in my pocket and drain the battery. I have tried the "hold" button and that doesn't work. Even when I hold down the "Power/Option" button and it turns off. Any button pressed will turn on

Asked 6 years ago by Drake.

• A:Answer I have the same issue. What I do is turn it off, put it on the side pocket of my gym bag away from anything touching it. This usually works for me.

  Answered 6 years ago by BarrioboyVerified Purchase

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Q: QuestionCAN THIS ITEM BE USED WITH ITUNES AND YOUTUBE

Asked 6 years ago by Ares65.

• A:Answer Hi Ares65, No, this Walkman doesn't support iTunes and Youtube. However, you can transfer files using Mac computer. For more information on how, please refer to the link below. Thanks! ^Ron https://helpguide.sony.net/dmp/nwe390/v1/en/contents/TP0000882218.html

  Answered 6 years ago by SonyListens

  
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Q: QuestionHow many songs does this hold

Asked 6 years ago by Aim.

• A:Answer Hi Aim, The 16GB capacity can hold approximately 3,700 songs for MP3 128 kbps and 1,800 songs for AAC 256 kbps. Regards, Jen

  Answered 6 years ago by SonyListens

  
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Q: QuestionDoes this have an option to dock it for charging like iPods do?

Asked 6 years ago by Teacher.

• A:Answer Hi Teacher, No, there is no available dock for this Walkman. Regards, David

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan you seek rewind/fast forward during a file by spinning your finger on the wheel? Like how older Ipods use to work, that was the best feature.

Asked 6 years ago by Jon.

• A:Answer Hi Jon, No, it doesn't have that feature. To fast forward or rewind, you have to press and hold the left or right navigation buttons. Thanks! ^Ron

  Answered 6 years ago by SonyListens

  
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Q: Questioncan you listen to audiobooks on this? and if so, how does that work? thank you

Asked 6 years ago by Anonymous.

• A:Answer yes you can play audio books on this player. I do all the time.

  Answered 6 years ago by zaplady

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Q: QuestionAre wireless bluetooth Beats work with this?

Asked 6 years ago by La.

• A:Answer Hi La, no, this model doesn't have a Bluetooth function. For more information, please check the link below: https://docs.sony.com/release//specs/NWE395_B_mksp.pdf Regards, _Bob

  Answered 6 years ago by SonyListens

  
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Q: QuestionIs posible to connect to a speaker?

Asked 6 years ago by Mipeca.

• A:Answer Yes all you need is one of the Auxiliary cable.

  Answered 6 years ago by fatcatbuckVerified Purchase

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Q: Questionhow to delete one song album from playlist? Currently all songs repeat (play twice only for this album). I want to correct this. I figure best way would be delete & resend album. Play list shows song names appear twice for this album only. Thks

Asked 6 years ago by Mike.

• A:Answer Hi Mike, You cannot delete content such as music using the Walkman functions. But you can delete songs from the playlist using the music center app. https://www.sony.com/electronics/support/res/manuals/W001/W0014555M.pdf (page 143) Regards, David

  Answered 6 years ago by SonyListens

  
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Q: QuestionBluetooth compatible?

Asked 6 years ago by Familyman.

• A:Answer Hi Familyman, No, it doesn't have Bluetooth capability. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionCan this Walkman able to down load the app AUDIBLE? I listen to books on tape every day while I work ALSO -Is there a camera on this device ( I am NOT allowed to have a camera where I work)

Asked 6 years ago by JJ.

• A:Answer Hi JJ, Applications can't be downloaded to the unit. It also doesn't have a built-in camera. ~Ralph

  Answered 6 years ago by SonyListens

  
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Q: QuestionHow far does the volume go up to?

Asked 7 years ago by Bill.

Q: QuestionDoes this unit accept SD Cards?

Asked 7 years ago by Bill.

• A:Answer Hi Bill, No, this unit doesn't have SD card slot. Thanks! ^Ron

  Answered 7 years ago by SonyListens

  
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Q: QuestionDoes this have bluetooth?

Asked 7 years ago by Tuctown520.

• A:Answer No it doesn't

  Answered 7 years ago by Anonymous

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Q: QuestionWill files ripped off my CDs play on an MP3 player?

Asked 7 years ago by SWITCHDSIGN.

• A:Answer Hi SWITCHDSIGN, Yes, as long as the file format is supported by the unit. You may refer to pages 229-230 of this link for more information: https://www.sony.ca/electronics/support/res/manuals/W001/W0014555M.pdf ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan I download songs from my iTunes library on this device?

Asked 7 years ago by TheLWord75.

• A:Answer Hi TheLWord75, Yes. It is possible to transfer your songs from your iTunes to this Walkman. Check here for more details: https://helpguide.sony.net/dmp/nwe390/v1/en/contents/TP0000877552.html Regards, Vincent

  Answered 7 years ago by SonyListens

  
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