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There are instructions online and I followed them. I did it this way... Open Bluetooth interface on your phone for pairing and have it search. Make sure earbuds are charged. Insert earbuds into charging case. Take only the left one out...leave right one in the case. Hold button on the left earbud for 7 seconds until it flashes red and blue. The device should then appear on your list of detected devices. Then connect.
Sorry, there was a problem. Please try again later.Hi JUJU, We do apologize for the inconvenience. Please try to reset the headphones to factory default settings and try to pair it again. https://helpguide.sony.net/mdr/wf1000x/v1/en/contents/TP0001513198.html?search=reset (RESET) https://helpguide.sony.net/mdr/wf1000x/v1/en/contents/TP0001553060.html?search=iphone (Pairing and connecting with an iPhone) Happy to help, David
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