A:AnswerThe ordering process is quite straightforward. Maybe consult a friend who has more experience with online ordering to show you how easy it is. Or go to the customer service department of your local Best Buy store.
A:AnswerHi Ahidalgo,
Thank you very much for your question. If the earbud tips are damaged and need replacing, please contact your nearest Sony dealer. You can also obtain replacement accessories from Sony Parts and Accessories website. Visit Sony support website > scroll down and select Parts & Accessories.
Should you need more information with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity.
I hope this helps!
Best regards,
Romeo
Sony Social Support
A:AnswerNo. Sony is very particular about what Bluetooth devices can be used as a headset, mainly due to latency, and these simply won't even be an option. Most (if not all) will require a dongle as opposed to direct Bluetooth.