Skip to contentGo to Product Search
Main Content

Questions & Answers

$278.00
Save $50
The comparable value is $328.00
Page Showing 81-84 of 84 questions
  • QuestionAre these available in store july 26th as it indicates on release date? If not when will be in store to go there and pick up.

    Asked by J.

    • Answer If you would have purchased them from Sony directly on Monday, July 24 when the product was announced, you would have had them 2 days later.

      Answered by Anonymous

  • QuestionWhen can I order these nice new Sony wf-1000xm5 headphones. These look great.

    Asked by Tommycat19.

    • Answer The ordering process is quite straightforward. Maybe consult a friend who has more experience with online ordering to show you how easy it is. Or go to the customer service department of your local Best Buy store.

      Answered by JimmyCrackcorn

  • QuestionWhere can i buy the replacement ear tips for those ?

    Asked by Ahidalgo.

    • Answer Hi Ahidalgo, Thank you very much for your question. If the earbud tips are damaged and need replacing, please contact your nearest Sony dealer. You can also obtain replacement accessories from Sony Parts and Accessories website. Visit Sony support website > scroll down and select Parts & Accessories. Should you need more information with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following: Name: BestBuy Username: Model Number: Issue: Telephone Number: The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-cancelling performance on the market. Real-time audio processors and high-performance mics power the specially designed driver unit, for wide frequency reproduction, deep bass and clear vocals. They are designed to immerse you in a sound so good, it feels like you’re in the studio with your favorite artists. The WF-1000XM5 headphones raise the bar for distraction-free listening and clarity. I hope this helps! Best regards, Romeo Sony Social Support

      Answered by SonyListens

  • QuestionWill these work with PlayStation 5 for voice chat?

    Asked by Coffee.

    • Answer No. Sony is very particular about what Bluetooth devices can be used as a headset, mainly due to latency, and these simply won't even be an option. Most (if not all) will require a dongle as opposed to direct Bluetooth.

      Answered by Anonymous