Questions & Answers

Q: QuestionDoes this connect to playstation link?

Asked 2 years ago by Afraz.

• A:Answer Hi Afraz, Thank you for your inquiry! The WFC700N is capable of pairing with devices that support Bluetooth A2DP. If your Playstation Link supports A2DP Bluetooth, yes, it will work with the headphones. Regards, Carl

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo these detect your heart rate?

Asked 2 years ago by Anonymous.

• A:Answer No

  Answered 1 year ago by user582521

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work with my Sony Bravia TV {Sony 55 TV purchased 10 yrs ago}? Thanks

Asked 2 years ago by Dre.

• A:Answer Hi Dre, Thank you for your inquiry! The WFC700N will pair with TVs that support Bluetooth A2DP. If your Sony Bravia TV supports Bluetooth A2DP, yes it will pair with the WFC700N. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Regards, Carl

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe playback function is not working, I have tried to change the button function but it’s not working on any earplug… any ideas?? Thanks

Asked 2 years ago by Malin.

• A:Answer Hi Malin, We are sorry to hear that you are experiencing issues with your WFC700N headphones. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionGood Morning: Can I use this headphone with my laptop, Samsun and iPhone. and with my TV?. Also Does it have a microphone? Thanks

Asked 2 years ago by Mimi.

• A:Answer Hi Mimi, Thank you for your inquiry! Yes, the WF-C700N has a built-in microphone! The WF-C700N can pair with Bluetooth devices that support A2DP Bluetooth. If your devices support this connection, yes, it will pair with the headphones! I hope this helps! Regards, Carl

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo these allow for wireless charge or does it require the usb cord.

Asked 2 years ago by George.

• A:Answer Hi George, Thank you for your inquiry! The WFC700N requires USB cord for charging, we also recommend to use the supplied USB Type-C cable. Otherwise, charging may not be successful. I hope this helps! Regards, Carl

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionPlease confirm I can use these with an Android phone?

Asked 2 years ago by LGail.

• A:Answer Hi LGail, Thank you for your inquiry! Yes, you can! The WFC700N can pair with Android Devices that support A2DP Bluetooth. I hope this helps! Regards, Carl

  Answered 2 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI can't get these to pair to my droid phone. I've tried for two hours. Do I need the app? What is the app called in Playstore?

Asked 2 years ago by Jeff.

This question was asked about the related product: Sony - WF-C700N Truly Wireless Noise Canceling In-Ear Headphones - Sage

• A:Answer You need a app.Just go by brand and name.Its very easy with app.

  Answered 2 years ago by RudyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use in steam room? Not sauna.

Asked 2 years ago by Tree.

• A:Answer Yes

  Answered 2 years ago by VikramRVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan each side be used solo without the other?

Asked 2 years ago by Justaguy.

• A:Answer Yes, you can use them solo

  Answered 2 years ago by IndianaWorkFromHome

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHow to setup the voice guidance for this Sony (wf-c700n)? I try many times but only heard the sound (not the voice). Please help me to figure out. Thankfully.

Asked 2 years ago by KT.

• A:Answer Does the case boost charge when not plugged in?

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThis have noise control and can by it at the store I need today

Asked 2 years ago by Anonymous.

• A:Answer Hi there, Thanks for your inquiry. Great news! The WF-C700N truly wireless earbuds have a noise canceling function. Easy button operation allows you to switch between Noise Cancelling and Ambient Sound mode with one push. The left button on the WF-C700N allows you to switch between Noise Cancelling and Ambient Sound mode with one push. With the right button, you can play, pause or skip through songs. For availability, price, and ordering concerns, please contact Best Buy. With the WF-C700N it's just you and your music. Cancel out background noise with Noise Sensor Technology or use the Ambient Sound Mode to stay connected to your natural surroundings. Adjust ambient sound with the Sony | Headphones Connect app to control your listening experience. Regards, Jess

  Answered 2 years ago by SonyListens

  
  Helpful (2)Unhelpful (2)ReportAnswer this questionShow more answers (2)

Q: QuestionHaving trouble pairing my wf-c700n need step by step instructions

Asked 2 years ago by Don.

• A:Answer Step 1 grab earbud Step 2 pair Step 3 listen to music

  Answered 1 year ago by ChristopherNVerified Purchase

  Helpful (0)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionWill these connect to my ps5

Asked 2 years ago by Will.

• A:Answer yes

  Answered 2 years ago by ParekhsVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)