“Hello good morning. I had recently lost my Sony headphones. I got a two year warranty on them. I want to know how much would I have to pay to get a new one?”
Answer This Question
1-1 of 1 Answer
Hi Kamil, We're sorry to hear about what happened. Unfortunately, when the whole set including the two sides of the headphones and the charging case got lost, you have to purchase a whole new set. If you lose the charging case or one side of the headphones, you may send the remaining items to the Service Center so that a replacement for the missing part can be acquired and reset with the remaining components. Note: The warranty does not cover the cost of replacing lost or missing items. You may access the following link for more information: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-xb700/articles/00189241 If you need further assistance, you can email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Jess
Sorry, there was a problem. Please try again later.