“My left ear makes a rattle noise when I'm on my works bus gos over bumps is this a defect with the headphones.”

1-2 of 2 Answers

• Hi MrParker, This is not the news that we would like to hear. This isn't normally the case with the WH1000XM4 headphones. Allow us to help you out and turn your experience around. Please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Headphones Model Number: Additional Information regarding your experience with the WH1000XM4. We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, -Ralph Sony Social Support

  Answered by SonyListens 4 years ago

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• We haven’t experienced this with either of ours

  Answered by Sudie 4 years ago

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