Skip to content Go to Product Search

Main Content

Questions & Answers

Sony - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Silver

Model:: WH1000XM5/S; |
SKU:: 6505728

User rating, 4.6 out of 5 stars with 6207 reviews.

Highly rated by customers for:

Save $100

$398.00

Show only Answered Questions

Include AI Generated Q&A

Page Showing 121-128 of 128 questions

QuestionHow long do the cushions last? I've had the xb-900 N for probably a year or more and they've gotten really loose on my head as the cushions have deflated quite a bit.
Asked 3 years ago by Hex.
- Answer Haven’t had these for long but I can see them lasting a while. I know Sony took some time to design these headphones to last.
  Answered 3 years ago by BiggyB
  Answer this question
QuestionDo we know if these can be connected into an Xbox controller for Xbox one S? The Xbox controllers have aux plugin. Also how do these work with dell computers? I’m assuming they must be Bluetooth for these to connect or can you also connect via aux cord?
Asked 3 years ago by Ecam.
- Answer I use them wired via my PS5 controller, using a 3.5mm audio cable. They work great so I would imagine it’s the same with Xbox. Sorry, haven’t used them with a computer
  Answered 3 years ago by Timothy
  Answer this question
QuestionWill these have the same lag issues with Samsung Smart tvs like the XM4’s?
Asked 3 years ago by Ghoster808.
- Answer I used them with a Vizio and experienced no lag. I don’t own a Samsung TV to try it though.
  Answered 3 years ago by Timothy
  Answer this question
QuestionIs the battery replaceable? Or i it s throw-away ietem once the battery is depleted.
Asked 2 years ago by Gene.
- Answer Thanks for your question, Gene. While it is possible to replace the WH-1000XM5 battery yourself, we recommend that you have them replaced by an Authorized Service Center or Consult your nearest Sony dealer. Our ultra comfortable WH-1000XM5 headphones rewrite the rules for distraction-free listening and exceptional call clarity. Two processors control multiple microphones for unprecedented noise cancelling while Auto NC Optimizer automatically optimizes noise cancelling based on your wearing conditions and environment. The specially designed 30 mm driver unit delivers superior sound quality for all your entertainment. Should you need further assistance, please contact us. Unfortunately, due to the current phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us. Regards, Erin
  Answered 2 years ago by SonyListens
  Answer this question
QuestionCan I use them with my ps5???
Asked 3 years ago by Ernesto.
- Answer Also i would just invest in the sony wireless headphones only $100 or less very much worth it
  Answered 3 years ago by Agastyalishen
  Answer this question
QuestionTwo quick questions. I've heard the cups on the XM5s are bigger but the depth is not. Would XM4s be better for big ears? Also, I am confused by reviews regarding ambient sound. If i want complete ANC with no ambient sound, can I set them just for that
Asked 3 years ago by Bobby.
- Answer The XM5 earcups are not as deep but my ears do not touch the drivers at all. As far as anc and ancient mode, there is a button on the left earcup that lets you toggle between the two. Both work really well.
  Answered 3 years ago by Surfacepro7
  Answer this question
QuestionDoes anyone know the demo songs played at Best Buy for these? Just bought a pair and loved the demo songs
Asked 2 years ago by John.
- Answer Yes the songs are good
  Answered 2 years ago by SrinivasV
  Answer this question
QuestionDo the new Sony WH-1000XM5 headphones have any kind of waterproofing? If I take a long walk on a hot summer day, is my perspiration going to damage the headphones? Will I be able to use them in a 30-minute session on my elliptical machine? Thanks.
Asked 3 years ago by Jeff.
- Answer There's no official water resistance. A little bit of sweat should be fine, but I definitely wouldn't workout or wear them during any sweaty activity. They aren't activewear headphones. I only use them for work, watching movies, listening to music, etc.
  Answered 3 years ago by Anonymous
  Answer this question

Showing 121-128 of 128 questions

previous Page
1
More Pages available
3
4
5
6
7
next Page

Most-viewed items