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Page Showing 1-20 of 46 questions
  • QuestionDoes this headphone have active noise cancelling?

    • Answer Yes, this headphone has active noise cancelling feature.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of charging port does the headphone use?

    • Answer The headphone uses a USB-C charging interface.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre these headphones able to fold?

    • Answer Yes, these headphones have a foldable design.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the battery life of these headphones?

    • Answer The battery life of these headphones is up to 30 hours.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I adjust the headband on these headphones?

    • Answer Yes, the headphone has an adjustable headband.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the Bluetooth version supported by these headphones?

    • Answer These headphones support Bluetooth version 5.3.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much faster is the new processor compared to the previous model?

    • Answer The new HD Noise Canceling Processor QN3 is seven times faster than the QN1 found in the previous model.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre the sony better than the bose

    Asked by Anonymous.

    • Answer Depend on your personal preference but both are having own advantages for example XM6 are more comfortable for long session but bose is having better base.

      Answered by Sourabh

  • QuestionDoes it have mute (microphone) button?

    Asked by Alex.

    • Answer Hello Alex, Thank you for reaching out to Sony! We appreciate your inquiry and are happy to assist. Yes, the Sony WH-1000XM6 headphones include a built-in microphone mute feature. You can mute or unmute the microphone by double-pressing the noise-canceling (NC) button on the headphones. This functionality is particularly useful during calls or virtual meetings, allowing you to quickly control your microphone without needing to interact with your connected device. To activate the headphones' microphone, launch the Sony Sound Connect app and go to the device settings. Under the system section, locate the option labeled "Enable the headphones microphone" and switch it to "on." Once the microphone is enabled, you can conveniently turn it on or off by quickly pressing the NC/AMB (Noise Canceling/Ambient Sound Mode) button twice. For more detailed information on phone call functions, please visit: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856793.html Best regards, -Fred

      Answered by SonyListens

  • QuestionDoes it have the physical buttons for volume up and down?

    Asked by SleepyMalo408.

    • Answer Hi SleepyMalo408, thank you for your inquiry! The WH-1000XM6 do not feature traditional physical buttons for volume control. The headphones features two dedicated physical buttons: one for powering ON/OFF and another for toggling between noise canceling and ambient sound modes. Additionally, it incorporates a touch sensor control panel on the right earcup, enabling to adjust the volume with simple swipe gestures for a more intuitive experience. For further information, kindly visit the following links: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856813.html https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001867598.html We sincerely hope this information is helpful to you. Thanks for considering Sony products. Best regards, Stephanie

      Answered by SonyListens

  • QuestionDo $500 Headphones Come With A Case?

    Asked by SteveGDubV.

    • Answer Yes, they come with a travel friendly case, which includes a USB-A to USB-C cable that can charge them, as well as an auxiliary audio cable jack. The case is about 7 inches by 8 inches.

      Answered by TylerS

  • QuestionI like a headphone style for noise cancellation and I am an adult (70 years). But I have a small head and find that even headphones that are adjustable slide off or don't fit well. Are there size options for the SONY WH1000xM6 or a version for children?

    Asked by smallheadlady.

    • Answer Hi smallheadlady, thank you for reaching out and sharing your experience. We understand that finding the perfect fit for headphones, especially for those with smaller head sizes can sometimes be a challenge. The WH-1000XM6 and our WH-1000XM series in general, are designed with an adjustable headband to accommodate a wide range of adult head sizes. However, there isn't a specific 'small head' or children's version of these particular headphones. We highly recommend trying on at an authorized Sony retailer if possible. This will allow you to personally assess the fit and comfort for your head size and ensure it provides the secure feeling needed for the best experience. Please be assured that we value your feedback and will take it into consideration for future product releases. Thanks for considering Sony products! Best regards, Stephanie

      Answered by SonyListens

  • QuestionAre they compatible with the ps5

    Asked by Justinh38.

    • Answer Yes, they are compatible to the ps5 but for the mic I'd say they're ok

      Answered by itsbrandon

  • QuestionDo these headphones support iPhones 17 when making/receiving calls?

    Asked by Charles.

    • Answer Hi Charles, Thank you for considering Sony products! We appreciate your inquiry about whether the WH-1000XM6 headphones support making and receiving calls on iPhone 17, and we are happy to assist you. Yes, these headphones are fully compatible with iPhones, including the latest iPhone 17, for call functions. They support Bluetooth profiles that enable clear, hands-free calling. You can easily answer or end calls using the touch controls on the headphones, and you also have access to Siri voice commands for a seamless experience. To check more details, please visit the following link: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856793.html Best regards, -Fred

      Answered by SonyListens

  • QuestionAre these compatible with Apple devices?

    Asked by Lexus.

    • Answer Yes

      Answered by Anonymous

  • QuestionI have a tendency to radiate heat. And usually leather headphones get my ears sweaty. How do these feel for long use? And what about walking around outside in the heat? Curious how breathable they are.

    Asked by AshleyL.

    • Answer Thank you for contacting Sony, Comfort. The Sony WH-1000XM6 features premium synthetic leather ear pads that are specifically engineered to create a secure, high-quality acoustic seal around your ears. This precise fit is a major reason why the headphones deliver such industry-leading Active Noise Cancellation. Because they are designed to form this airtight barrier to block out the world, they may naturally retain body heat over extended periods of time, which is something to keep in mind for long listening sessions or walks on hot days. Additionally, while these headphones are perfect for commutes, office environments, and travel, it is important to note that they are not officially rated for sweat or humidity resistance. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Best regards, Gus, Sony North America Customer Support

      Answered by SonyListens

  • QuestionAre these headphones compatible with AppleTV?

    Asked by Alaman.

    • Answer Hi Alaman, Yes, the WH-1000XM6 headphones are fully compatible with Apple TV. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionDoes it work with both TV and laptop?

    Asked by OhBrother.

    • Answer Yes it works with both

      Answered by user843243

  • QuestionAre these headphone comfortable while wearing eyeglasses?

    Asked by tunesgal.

    • Answer Yes, even if you're wearing glasses

      Answered by RamiecG

  • QuestionCan the noise canceling feature be turned off?

    Asked by ctkid55.

    • Answer Yes it can be. You can turn it off in the sound connect app that’s free on your phone. Or you can turn it off on the headphone itself with a button to turn on ambience instead.

      Answered by JWHtheGreat