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Page Showing 61-80 of 210 questions
  • QuestionDo these earphones support auracast?

    Asked by Soju.

    • Answer Hi Soju, thanks for your interest in our headphones! We can definitely assist you with that. The WH-CH520 is an awesome pair of headphones, especially for battery life and sound quality, but they don't actually support Auracast. Auracast is a feature that needs the newer Bluetooth LE Audio technology, and the WH-CH520 doesn't have that built-in. If Auracast is a must-have for you, we've definitely recommend checking out the WH-1000XM6. They're our top-of-the-line wireless headphones and they support Auracast. We really appreciate you thinking of Sony for your purchase! Best regards, Estefany

      Answered by SonyListens

  • QuestionCan you use blootooth with hearing aids as well

    Asked by DM.

    • Answer yes, you can

      Answered by Josei

  • QuestionAre these good for exercise?

    Asked by TarBurg.

    • Answer Hi TarBurg, We appreciate your interest in our headphones. We're here to help! While the WH-CH520 are excellent as general-purpose wireless headphones for casual daily use, they are not recommended for exercise, particularly workouts involving sweat or outdoor activity, due to the lack of water/sweat resistance. For workouts, it’s better to choose headphones with a certified water/sweat resistance rating and sport-focused stability features like our WF-SP700N and Float Run models. We hope this helps! Thanks for considering Sony products. Best regards, Estefany

      Answered by SonyListens

  • QuestionI'm a high schooler teen who loves to listen to music 24/7 and I sleep with them on so are these headphones really good with good durability ? because I also do sports

    Asked by question.

    • Answer Hi question, The WH-CH520 headphones are designed to be lightweight and comfortable for all-day listening, but they are not specifically made for sports and are not waterproof or sweatproof. For a secure fit and durability during sports, we would recommend a truly wireless model like the WF-C510 or the WF-C710N, which are designed to handle moisture and stay in place during physical activity. Thanks for choosing Sony. Best regards, Eliab

      Answered by SonyListens

  • QuestionCompatible with Samsung tv?

    Asked by Sandman22.

    • Answer Yes. I have paired it with Samsung tv.

      Answered by RajanS

  • QuestionIs it compatible with a Samsung tv?

    Asked by Sandman.

    • Answer Hi Sandman! Thank you for reaching out with your question. We can certainly help you with that. The Sony WH-CH520 should be compatible with a Samsung TV, as long as the TV supports Bluetooth audio output using the A2DP profile. To confirm compatibility for your specific Samsung TV model, check your TV’s audio output settings for a Bluetooth option and verify in its manual or settings that it mentions support for wireless/Bluetooth headphones or the A2DP profile. We hope this helps! Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • QuestionAre these headphones compatible with a PS3

    Asked by GlitchdogNasty69.

    • Answer Hi GlitchdogNasty69, Thanks for reaching out! That's a great question about using your WH-CH520 headphones with a PS3. While the WH-CH520 headphones connect via Bluetooth, they aren't fully compatible with the PS3. The console's Bluetooth functionality is mainly for voice chat, not for transmitting all game audio. This means you might be able to use them for party chat with friends, but you won't hear the game's sound through them. The best way to get full game audio wirelessly is to use a Bluetooth transmitter. You'd plug the transmitter into the audio output on your TV and then pair your headphones with the transmitter. This would allow you to hear everything: the game's sound and your friends' voices, all through your WH-CH520 headphones. Thanks for considering Sony products. We hope this helps! Best regards, Estefany

      Answered by SonyListens

  • QuestionCan you turn the noise canceling feature on and off? How effective is the noise canceling feature. Can it block out the sound of a lawnmower?

    Asked by Mwoman.

    • Answer Hi Mwoman! Thank you for your question about the WH-CH520 headphones! The WH-CH520 model does not have a noise canceling feature. For blocking out sounds like a lawnmower, you would want a headphone with Active Noise Cancellation (ANC). This feature uses microphones to analyze and cancel out external noise. Our WH-1000XM5 headphones are a fantastic option for that, as their noise canceling is incredibly effective and perfect for environments with loud and persistent sounds. Thanks for considering Sony products! Best regards, Estefany

      Answered by SonyListens

  • QuestionWill the cushion covers degrade and flake overtime?

    Asked by Archie.

    • Answer Hi Archie, that's a great question! We use materials that are designed to be durable for long-lasting use. While normal wear and tear happens with any product, the cushion covers on the WH-CH520 are made to be resistant to flaking and degradation over time. Of course, keeping them clean and taking good care of your headphones will help them stay in great shape for even longer. Thanks for considering Sony products! Hope this helps. Best regards, Estefany

      Answered by SonyListens

  • QuestionWhat are the cushion covers made of?

    Asked by Archie.

    • Answer Archie

      Answered by SusanM

  • QuestionWill Best Buy carry the yellow color at some point in the future? Or is that a Sony exclusive color?

    Asked by Nikki.

    • Answer Sony exclusive color

      Answered by SusanM

  • QuestionCan you use them on an airplane

    Asked by Airplane.

    • Answer Yes. They are Bluetooth and work without internet.

      Answered by Trey

  • QuestionAre these compatible with macbook air?

    Asked by Dee.

    • Answer Hello Dee, Thank you for choosing Sony! We appreciate your question and are here to assist you. Yes, the Sony WH-CH520 headphones are compatible with a MacBook Air. To connect them, simply place the WH-CH520 in pairing mode, access the Bluetooth settings on your MacBook Air, and select the headphones from the available device list. There's no need for any additional software or adapters. For more detailed instructions on how to activate pairing mode, please visit: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html?search=pairing Best regards, -Fred

      Answered by SonyListens

  • QuestionIs this product water resistant?

    Asked by Addy.

    • Answer No, it will still get moisture from sweat and liquid

      Answered by BestBuyMJ

  • QuestionAre these headphones compatible with the dual edge sense controller?

    Asked by Blessed2018.

    • Answer Yes it is.

      Answered by RobertM

  • QuestionWhat is the Bluetooth Version of the headphone? We purchased a Sony Series OLED 4K-A90. How hard it is to connect the headphone to the TV via Bluetooth? We are not strong in working with electronics.

    Asked by Smoky.

    • Answer The easiest way I found was to download the Sony app on my phone and go from there then you can control it on your phone.

      Answered by BrendaH

  • QuestionDo they work for ps5

    Asked by Anonymous.

    • Answer They should if you have the double C adapter to plug them

      Answered by Jovanna

  • QuestionWill these headphones pair with Roku Ultra 2024 ?

    Asked by LenH.

    • Answer Hi SonyWHCH520! Thank you for reaching out to us. The WHCH520 headphones are designed to deliver exceptional performance on any device equipped with the A2DP Bluetooth profile. If your Roku device supports this profile, you'll enjoy seamless compatibility with the headphones! Thanks for your interest on Sony headphones! Best regards, Gus Sony Social Media Team

      Answered by SonyListens

  • QuestionI recently purchased the Hisense 3.2.1 Ch. Soundbar. I purchased these headphones but there is no info in the instructions on how to connect to my sound bar. Can they be connected?

    Asked by Mike.

    • Answer Yes just turn on the Bluetooth on the soundbar and on the headphones and it should connect right up

      Answered by BrendaH

  • QuestionDoes these head phones work on a computer?

    Asked by bigdog.

    • Answer If you have Bluetooth on your computer they should hook up fine

      Answered by BrendaH