“I'm having A LOT of trouble using these with Microsoft Teams. I have the hands free/headset option chosen on my device settings in Teams but then when I actually try to use the headphones in a meeting, my computer freezes up. Can anyone help me ?”
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Hi jfuent, Thank you for reaching out to us. We're sorry to hear the issue that you are having with the headphones. We'd like to help troubleshoot the issue. Please open this link on how to use the Bluetooth headphones for video calls on a computer: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch710n/articles/00250089 If the issue has not been resolved after performing the steps, please send us an email with below information at [email protected] for further assistance: Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Kris
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