“first I'd to say that I love these headphones, the sound is incredible.... Is there any way to adjust the volume on the microphones that Are Used for Ambient sound. I'd really like to be Able to hear the Sound Around me.”
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Turn off the noise-cancelling feature.
Sorry, there was a problem. Please try again later.Hi Rick, We're glad to hear you love the incredible sound quality of your WHCH710N headphones. We're sorry but the Ambient sound mode can only be turned on/off and volume cannot be adjusted. For reference: https://helpguide.sony.net/mdr/whch710n/v1/en/contents/TP0002752829.html?search=ambient Should you need additional support, feel free to contact us by sending an email to [email protected] with the following: Name: Best Buy Username: Telephone Number: Model Number: Issue: The WHCH710N headphones offer noise canceling via Dual Noise Sensor Technology, as well as Ambient Sound Mode, so you have control of what you hear. The WH-CH710Ns have a feature called Artificial Intelligence Noise Cancellation (AINC) which constantly analyzes the sounds in your environment and automatically selects the most effective noise canceling filter for your surroundings. The WH-CH10N's 30-mm drivers achieve pure, clear sound even with lightweight and comfortable headphones, ideal for reproducing a range of frequencies, from low beats to high vocals. They are designed to provide a powerful and distraction free listening experience for the entire day. Thanks for choosing Sony! - Kris
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