“I have a smart tv and got these for my hard of hearing mom so she can hear the TV without blaring out the house. Do I need to install the sony app to her smart tv in order to have these head phones be able to be paired to the Tv?”
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The smart TV should have Bluetooth to connect with the headphones. Go to the settings on the TV and find the bluetooth settings for add device. Put the headphones on & press the power button & hold it down until you hear bluetooth pairing, then click on the TV remote button to connect with the headphones, you should hear bluetooth connected. Go to a TV program and check if can hear the sound, if not, then you to try a different menu button on the TV remote & find the bluetooth volume setting. Click on the link, use the volume up button on the remote & raise the volume level between 30 and 50 percent, then try a TV program for the volume level. The Sony WH-XB900N wireless headphones volume control is on the right side, swipe up to increase the volume, swipe down to decrease the volume. At least that's how mine works. (NOTE: it was simpler before a recent Android TV software update.) Good luck and remember, if all else fails, read the manual for your devices!
Sorry, there was a problem. Please try again later.Hi Holly, Thank you for your interest in the WH-XB900N. You can connect this unit to Bluetooth devices independently even without the Headphones Connect app. Thanks. -Jess
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