“How do you replace the ear pads and are replacements avaliable?”
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Hi Michael, Thank you for your question! The earpads of the WH-CH720N headphones can be replaced. To better assist you on how you can replace the earpads, please contact us by sending an email to Sony E-support that you can find on Sony’s official website. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on " Headphones " and from there you'll see different ways to contact us. Additional information: Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Hope this helps! - Kris
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