“Can the noise cancelling and ambience be completely turned off on these headphones?”
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Yes! You can have them on normal. Through the app! (Sound connect)
Sorry, there was a problem. Please try again later.Hi Katie, Thank you for reaching out with your question. We can certainly help you with that! Yes, you can completely turn off both the noise cancelling and ambient sound features on the WH-CH720N by either using the NC/AMB button on the headphones to cycle through the modes until both are disabled or by using the Sony | Sound Connect app to select the "OFF" setting for both functions. Find more details here: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776935.html?search=noise We really appreciate you thinking of Sony for your purchase! Best regards, Estefany
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