Questions & Answers

Q: QuestionHow do you control the volume on the headset? Can you do so without the tv speakers being on?

Asked 2 years ago by bff.

• A:Answer button on the headphones

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionMy Samsung tv does not have a phone jack .How do I connect my head phones -WH-rf-400?

Asked 2 years ago by Anonymous.

• A:Answer Does your TV have RCA inputs (red and white color plugs)?

  Answered 2 years ago by LauraVerified Purchase

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Q: QuestionHow do you switch from headset to tv speakers and vice versa?

Asked 2 years ago by Anonymous.

• A:Answer In settings.

  Answered 2 years ago by JohnTVerified Purchase

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Q: QuestionHow do I adjust the balance?

Asked 2 years ago by Anonymous.

• A:Answer Perfect sound . Noise cancellation , the battery have long time to use. I buy one set 2 year ago but the material foam covers is no quality. Whith the time this material broken. I buy one set more for my wife because I like.The Sony company needed use best materials to prepare the foam cover for complete five star. Please help me to change or repair the foam cover . I going to Pay for service. Thanks

  Answered 2 years ago by CarmenHVerified Purchase

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Q: QuestionWhat options to connecting to tv.

Asked 2 years ago by Reg.

• A:Answer I connected to the headphone jack output of the tv to the headphone base

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWe have a lg tv 65un7000pud. It has Bluetooth and optical sound accessibility. We currently have a Sonos sound bar connected via optical out. So that only leaves RC red and white sound option for the headphones. I’ve tried and nothing works. Why?!

Asked 2 years ago by Connectivity.

• A:Answer I think you need optical for them to work

  Answered 2 years ago by DanSVerified Purchase

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Q: QuestionIvan i connect these headphones to my Sony Bravia XR-65x90L The TV doesn’t appear to have a headphone jack or audio out plug.

Asked 2 years ago by Anonymous.

Q: QuestionAre these headphones compatible with smart TV's?

Asked 2 years ago by Michelle.

• A:Answer As long as they have a red and white jack input.

  Answered 2 years ago by user785587

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Q: QuestionComes with a case????

Asked 2 years ago by Nattyboee.

• A:Answer No it doesn’t

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWe have the WH RF-400 headphones. Our TV operates via our home theatre.. can these be connected to it and can others listen to the sound when someone is wearing the headphones?

Asked 2 years ago by Dusty.

• A:Answer Yes you can hear both the TV and Headphones and I haven't had the feedback issue I had with other sets.

  Answered 2 years ago by DennisVerified Purchase

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Q: QuestionWHat do you mean when you say its not True Wireless?

Asked 2 years ago by Paras.

• A:Answer It is wireless. It has a tower connected to the TV. You put on the headphones and listen to the program. It is not a radio. You may listen to music if the tower is linked to the radio.

  Answered 2 years ago by AMGGVerified Purchase

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Q: QuestionWe have two pairs of headsets for the TV. Each has a charging tower, but only one is connected to the smart TV. If we pause the TV for more than a minute or two, the sound stops working in both headsets for about hour. Suggestions on a fix?

Asked 2 years ago by Kev.

Q: QuestionCan I use WHRF400RF with my hearing aid?

Asked 2 years ago by Sky851.

• A:Answer I’m using them with my hearing aids and they work great. The rf doesn’t interfere with the Bluetooth that is connected to my hearing aids so no cutting out or anything.

  Answered 2 years ago by Anonymous

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Q: QuestionHow does it work with you tube TV?

Asked 2 years ago by Hank.

• A:Answer Have to buy an adapter from digital to that type of input jack

  Answered 2 years ago by GaryDVerified Purchase

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Q: QuestionWill these phones work with straming tv and its app?

Asked 2 years ago by Paul7432.

• A:Answer No

  Answered 2 years ago by 1925

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Q: QuestionHow many hours does battery last, before you need to charge them, and where can you buy replacement batteries if needed ?

Asked 2 years ago by DewainT.

• A:Answer Battery light indicator says batteries charged

  Answered 2 years ago by 1925

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Q: QuestionWhat is the bass range of these headphones

Asked 2 years ago by Noel.

Q: Questionwhat is the range?

Asked 2 years ago by wanderer.

• A:Answer I live in an apartment that some would call small. My headphones work in any part of the apartment. My guess is that they work up to 100 feet distant from the transmitter.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan I use the headphones while playing my Xbox or nite do

Asked 2 years ago by Smith.

• A:Answer These are connected to movie theater tv only and not Xbox or Bluetooth. I found this out after I bought them.

  Answered 2 years ago by RetifyVerified Purchase

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