Questions & Answers

Q: QuestionHow do I adjust the balance?

Asked 1 year ago by Anonymous.

• A:Answer Perfect sound . Noise cancellation , the battery have long time to use. I buy one set 2 year ago but the material foam covers is no quality. Whith the time this material broken. I buy one set more for my wife because I like.The Sony company needed use best materials to prepare the foam cover for complete five star. Please help me to change or repair the foam cover . I going to Pay for service. Thanks

  Answered 1 year ago by CarmenHVerified Purchase

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Q: QuestionWhat options to connecting to tv.

Asked 1 year ago by Reg.

• A:Answer I connected to the headphone jack output of the tv to the headphone base

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWe have a lg tv 65un7000pud. It has Bluetooth and optical sound accessibility. We currently have a Sonos sound bar connected via optical out. So that only leaves RC red and white sound option for the headphones. I’ve tried and nothing works. Why?!

Asked 1 year ago by Connectivity.

• A:Answer I think you need optical for them to work

  Answered 1 year ago by DanSVerified Purchase

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Q: QuestionIvan i connect these headphones to my Sony Bravia XR-65x90L The TV doesn’t appear to have a headphone jack or audio out plug.

Asked 1 year ago by Anonymous.

Q: QuestionAre these headphones compatible with smart TV's?

Asked 1 year ago by Michelle.

• A:Answer As long as they have a red and white jack input.

  Answered 1 year ago by user785587

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Q: QuestionComes with a case????

Asked 1 year ago by Nattyboee.

• A:Answer No it doesn’t

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWe have the WH RF-400 headphones. Our TV operates via our home theatre.. can these be connected to it and can others listen to the sound when someone is wearing the headphones?

Asked 1 year ago by Dusty.

• A:Answer Yes you can hear both the TV and Headphones and I haven't had the feedback issue I had with other sets.

  Answered 1 year ago by DennisVerified Purchase

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Q: QuestionWHat do you mean when you say its not True Wireless?

Asked 2 years ago by Paras.

• A:Answer It is wireless. It has a tower connected to the TV. You put on the headphones and listen to the program. It is not a radio. You may listen to music if the tower is linked to the radio.

  Answered 2 years ago by AMGGVerified Purchase

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Q: QuestionWe have two pairs of headsets for the TV. Each has a charging tower, but only one is connected to the smart TV. If we pause the TV for more than a minute or two, the sound stops working in both headsets for about hour. Suggestions on a fix?

Asked 2 years ago by Kev.

Q: QuestionCan I use WHRF400RF with my hearing aid?

Asked 2 years ago by Sky851.

• A:Answer I’m using them with my hearing aids and they work great. The rf doesn’t interfere with the Bluetooth that is connected to my hearing aids so no cutting out or anything.

  Answered 1 year ago by Anonymous

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Q: QuestionHow does it work with you tube TV?

Asked 2 years ago by Hank.

• A:Answer Have to buy an adapter from digital to that type of input jack

  Answered 2 years ago by GaryDVerified Purchase

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Q: QuestionWill these phones work with straming tv and its app?

Asked 2 years ago by Paul7432.

• A:Answer No

  Answered 2 years ago by 1925

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Q: QuestionHow many hours does battery last, before you need to charge them, and where can you buy replacement batteries if needed ?

Asked 2 years ago by DewainT.

• A:Answer Battery light indicator says batteries charged

  Answered 2 years ago by 1925

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Q: QuestionWhat is the bass range of these headphones

Asked 2 years ago by Noel.

Q: Questionwhat is the range?

Asked 2 years ago by wanderer.

• A:Answer I live in an apartment that some would call small. My headphones work in any part of the apartment. My guess is that they work up to 100 feet distant from the transmitter.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan I use the headphones while playing my Xbox or nite do

Asked 2 years ago by Smith.

• A:Answer These are connected to movie theater tv only and not Xbox or Bluetooth. I found this out after I bought them.

  Answered 1 year ago by RetifyVerified Purchase

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Q: QuestionDo you have headphones with low bass for TV.

Asked 2 years ago by cottoncandy.

• A:Answer Yes

  Answered 2 years ago by RayLVerified Purchase

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Q: QuestionWill it work with an older Panasonic tv. I have fire Stick.

Asked 2 years ago by Anonymous.

• A:Answer It should as long as you have RCA audio jacks! But I would recommend that you connect it to your cable or satellite receiver out audio so your television and the headphones will have separate volume controls! If you connect to the tv you can only have sound from one or the other switching the choices in your tv settings!

  Answered 2 years ago by patients

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Q: QuestionCan these headphones connect to my samsung phone? (Samsung a32)

Asked 2 years ago by Martib.

• A:Answer Jack ports in rear of tv

  Answered 2 years ago by 1925

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