Questions & Answers

Q: QuestionWhy can I not connect these headphones to my iPhone?

Asked 2 years ago by Nay.

• A:Answer I'm far from being a techie, but earbuds and such are designed to be 'Paired' with a WiFi source. These only "Pair" to the provided source.

  Answered 2 years ago by CynicalmanVerified Purchase

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Q: QuestionWill the sony 400 work with a tcl roku tv? And how is it hooked up?

Asked 2 years ago by Anonymous.

• A:Answer The headphones have a base charger which is the transmitter as well. It has a mini phono wire and plug which plugs into the TV’s headphone jack on the back where the HDMI cable etc is located. It is a very simple set up and the audio quality is very good.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat’s the distance these will transmit- I.e. how far away form tv

Asked 2 years ago by Patsy.

• A:Answer I don’t know the exact distance is the maximum but I have been as fare away as 50’ and the transmission was still clear. I have also been in another room with the door shut and the headphones still worked perfectly.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHow do I connect my sonny wh-rf400 headphones to my android phone to so I can listen to music

Asked 2 years ago by Pauloski.

• A:Answer If your android phone has a headphone Jack simply plug the receiver into the phone and you will be ready to go.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWill these work with Sony X90K? I have a Roku soundbar and use both the optical out AND HDMI out with it. Do I only need to use HDMI or are both needed? Or, would Sony Bluetooth headphones be better?

Asked 2 years ago by JungleMonster.

Q: QuestionSound cuts out with Sony whrf400 headphones I purchased in January. How do I resolve this issue?

Asked 2 years ago by Dave.

• A:Answer My headphones do the same thing just haven’t had time to return them

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHow do I change channels on the rf400? I know there are 3 channels

Asked 2 years ago by Kenny.

• A:Answer By changing the switch located inside the transmitter next to the cable jacks!

  Answered 2 years ago by patients

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Q: QuestionWill this hea#setwork for calls with my android

Asked 2 years ago by Dee.

Q: QuestionI just bought these headphones and are working well. What do I do to hear the TV live, not with headphones?

Asked 2 years ago by Marvelous.

• A:Answer Working well. Good investment .

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhen I began to charge this headphone for the first time the red charging light indicator turned on [red] but, then after about 5 seconds the red light goes off. I cleaned the contact point and pins with cotton bud- light still went out after seconds.

Asked 2 years ago by Frank.

• A:Answer Make sure you put the headphone rechargeable battery pack in. And make sure they are installed properly. The battery pack sould be included in the box. It is not installed in the headphones .

  Answered 2 years ago by ForschieVerified Purchase

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Q: QuestionI have a MDR-RF995RK model Sony wireless headset. It needs to be replaced. I see that WH-RF400 is currently on sale. Is this the same headset? Valerie

Asked 2 years ago by Valerie.

• A:Answer Are you sure it needs to be replaced,i just put a new battery in mine,and it works great,batteries plus,about $22.

  Answered 2 years ago by MattM

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Q: QuestionI love these headphones, but now I got rid of cable and switched to a firestick and company and they do not work,is there something I can do to make them work again ? Thank you

Asked 2 years ago by Michael73.

• A:Answer Yes I installed the head sets but I returned them for they were defective and got a set that with the DISH net work instead Thank You for your time Bob Sutton

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan they be used for gaming?

Asked 2 years ago by NewJerican.

• A:Answer No

  Answered 2 years ago by CharlesCVerified Purchase

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Q: QuestionI bought an open item and there were no instructions on how to install. Can you send me the instructions. Thank you

Asked 2 years ago by Anonymous.

• A:Answer No I bought a new headphones

  Answered 2 years ago by awesomeVerified Purchase

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Q: QuestionCan i use these with my laptop as well as my TV?

Asked 2 years ago by wildbill.

• A:Answer No they only connect to tvs and theater tvs which I only found out after I bought them.

  Answered 1 year ago by RetifyVerified Purchase

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Q: Questioni lost the charging tower to my sony headphones. HELP!

Asked 2 years ago by tish.

• A:Answer I would go online to Sony and see if you can order a new tower. If you had the insurance plan and that is still covered, check with Best Buy.

  Answered 2 years ago by JRMBVerified Purchase

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Q: QuestionHow to hook up to LG UQ75

Asked 2 years ago by Tim.

• A:Answer Just connect it to headphone jack on your TV.

  Answered 2 years ago by Jupiter1346Verified Purchase

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Q: Questionwhere can i buy the replacement sony double pack rechargeable batteries for the headset sony BP-HP800-11/24V 800MAH NICKEL-METAL-HYDRIDE BATTERY DUAL PACK (TRIPLE AAA ) Ni-MH

Asked 2 years ago by mikkel8499.

• A:Answer I have purchased two headphones in y the past, and never have the needs to replace the the battery.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDo I have to be near the charging area for them to work? Like could I go to work with them and they would still work?

Asked 2 years ago by Anonymous.

• A:Answer You have to be within (approximately) 30feet of the source.

  Answered 2 years ago by N3UKIVerified Purchase

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