“headphones work for 3-5 minutes and then go dead I have fully charged the headphones overnight several times with the headphone power switch turned to off position, properly positioned on charging rack, and rack's green power light is on. I turn on the headset power, light turns green, and the headset goes dead in 3-5 minutes of use (headset power light is still green - still charged?). If I disconnect and then reconnect the charging unit plug into the headphone output on the TV ... headphones work again but go dead again in 3-5 minutes. What is going wrong? Regular corded headphone works great all the time, so don't think it is in the TV headphone jack.”
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Hello friend, it sounds like your rechargeable batteries are faulty. I would try replacing those batteries and trying new ones. Your headphones should be working for more than 3-5 minutes. If you put new batteries into your headphones and your problem persist, it has to be the headphones themselves. I would get them replaced. Hope this helps.
Sorry, there was a problem. Please try again later.Turn the volume up pretty high on your tv and then control the volume with the headset volume control. I had this problem at first and this fixed it.
Sorry, there was a problem. Please try again later.Occasionally we all have a bad day. So does a company factory. It just happens. You clearly have a bad unit. Please call the company and explain nicely and I am sure they will help you swap out the odd set and get another one that really works. I love mine and they have never been a bother and work perfectly for me from the very beginning. Do not become discouraged, just give a call and swap headsets. You will be delighted you did! Hope this helps!
Sorry, there was a problem. Please try again later.Ensure that the headphone's power light comes on when placing it on the charger. The indicator is a red LED mounted on top of one of the headphones. If that doesn't light up, the headphones are not mounter properly and will not charge.
Sorry, there was a problem. Please try again later.Probably defective! Return it from where you purchased it and exchange it for another.
Sorry, there was a problem. Please try again later.Sometimes it is difficult to get a connection on the charger. Make sure the charging light comes on the headphone. That is when I know it is charging.
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