“I just purchased these headphones...When the charger is plugged in without the head phones the green power light lights up. When I place the head phones on the charger the power light goes out. It also goes out if I depress the connectors with my hand.”

1-2 of 2 Answers

• Mine does the same thing, but they work.

  Answered by ahgolfer 9 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hi Bill, Make sure that the headphones make a “click” sound when you put them on the transmitter. When the headphones are correctly placed on the transmitter, the upper surface of the headphones becomes level with the transmitter. For more details, please visit this link: https://docs.sony.com/release//MDRRF985RK_EN_FR.pdf. -Vincent

  Answered by SonyListens 9 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.