“Yes. Hooked up the MDR-RF985rk according to instructions and I have no audio. Transmitter to back of tv- Is the green light on the transmitter supposed to stay on when the headset is off the transmitter? thanks much”

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• Green light comes on when headset is removed from the charging stand. If you have a digital box for your TV the jacks nay have to be connected to it

  Answered by BobY 8 years ago

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• Hi wolfman1960, We're sorry to hear that your not getting any sound. The green light on the transmitter should be lit when using the headphones. You may refer to the link below for troubleshooting steps: https://us.en.kb.sony.com/app/answers/detail/a_id/39133/p/40940,41870,70266/c/65,66/kw/no%20sound%20 You may also check the manual below under troubleshooting for additional steps: https://docs.sony.com/release//MDRRF985RK_EN_FR.pdf ~Ralph

  Answered by SonyListens 8 years ago

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