I have had these headphones for two years and they have helped me to enjoy TV as I can't hear well.
They have always worked fine, but now after two years and all of a sudden they won't charge....its as if the charging unit won't stay on. Help! null

Question

I have had these headphones for two years and they have helped me to enjoy TV as I can't hear well.
They have always worked fine, but now after two years and all of a sudden they won't charge....its as if the charging unit won't stay on. Help! null

Linda · Accepted Answer

That happened to me on my first pair that I bought the extended warranty for three years and I took it back and was given a brand new one. Then I paid $39 again to make sure if that happened again I would have a new pair. It is worth the dollars.

Answered by Linda 8 years ago

Verified Purchase

SonyListens · Answer

Hi Cocoa, We're sorry to hear that the unit is not charging. You may check this link out for troubleshooting steps to help isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/40773
~Ralph

“I have had these headphones for two years and they have helped me to enjoy TV as I can't hear well. They have always worked fine, but now after two years and all of a sudden they won't charge....its as if the charging unit won't stay on. Help!”

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