Questions & Answers

16 Questions & 72 Answers
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  • Question
    Do this earphones have bottom on it to adjust the volume and answering phone calls?   (5 Answers)

    By Theguy November 1, 2016.

    Answers
    • Best 
      Answer

      Personally own these and they do not have a direct volume control to your phone but do have dual use volume and track control buttons. You can adjust the volume on the headphones indirectly, meaning if you have your Bluetooth volume to high on your phone you can still turn the volume on the in ear headphones higher or lower separate from your phone. Also, you can use the volume buttons to move to the next track or back.

      By Silas685 November 6, 2016.

    • Question
      Is this headset original or no ?   (5 Answers)

      By Anas December 1, 2016.

      Answers
      • Best 
        Answer

        I honestly don't know what you mean by original, but I just wanted to say that I do recommend this product!

        By poeticchild December 23, 2016.

      • Question
        -Hi! I have 3 questions to ask: (1)Is there a zip tie or connecter in the back so the cord doesn't dangle(neck)? (2)Is the bass boosted very well like the headphone counterpart? (3)How long can it be wet before it messes with the device? -Thanks!   (2 Answers)

        By Anastasia July 15, 2017.

        Answers
        • Best 
          Answer

          Hi Anastasia, 1. There's a cable adjuster attached to the headset. 2. The bass is fixed and cannot be turned on. 3. Please check the water resistant performance of these headphones in the link below. https://docs.sony.com/release//Help_4595959111.pdf Thanks, >Joffrey

          By SonyListens July 16, 2017.

        • Question
          What is the overall length of these?   (3 Answers)

          By PapaRusty June 16, 2017.

          Answers
          • Best 
            Answer

            a little more than 3 inches

            By Sunspot June 17, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          When using an iPhone with the headset can voice commands be given to Siri?   (3 Answers)

          By Brian May 25, 2017.

          Answers
          • Best 
            Answer

            Yes

            By Mark July 19, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Are the headphones capable of handling swimming laps/underwater?   (5 Answers)

          By Mia March 12, 2017.

          Answers
          • Best 
            Answer

            No

            By Brian April 28, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          I just purchased this yesterday and they are not staying on my ears. I am a petite women and if can return them because it is very frustrating.   (4 Answers)

          By Danielleajs July 9, 2017.

          Answers
          • Answer

            15 days for standard return window. 30 days for Elite. And 45 days for Elite Plus. I'd recommend attempting to use one of the other provided ear tips before proceeding to return.

            By Cruz September 10, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Can I make and receive phone calls? The Mic seems very small and would come in extremely distorted, on my end, unless you talk really loud, is this true?   (5 Answers)

          By Anonymous May 24, 2017.

          Answers
          • Answer

            I use them on phone calls - work great, even with lots of background noise.

            By Cmarciniak June 16, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Does these earphones have the extra bass button like the headphone counterpart? Thanks in advance.   (5 Answers)

          By Cardel May 9, 2017.

          Answers
          • Answer

            No "Extra Bass Button" but the bass is outstanding on this product!

            By JEDITECHGUY July 2, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          When listening to music does next song advance automatically or do you have to advance it manually? I am listening to music saved to my SD card on my Samsung S7+.   (1 Answer)

          By MJ13 April 26, 2017.

          Answers

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