Questions & Answers

Q: QuestionCan I use with my tv

Asked 1 year ago by Anonymous.

• A:Answer Hi there, Thank you for your question. You can pair the speaker (via Bluetooth) with a TV supports the A2DP (Advanced Audio Distribution Profile) Bluetooth profile. Additionally, you can use an audio cable with a stereo mini plug (commercially available) if the TV supports the 3.5 mm headphone jack. Make sure to check the specifications of your TV. With the 25 hours of battery life and IP67 water and dust resistance of the XG300 wireless speaker, you can enjoy a whole day of party from the beach, to the park, and to the pool. Stream anywhere and get things booming with Party Connect where you can combine up to 100 compatible X-series wireless speakers with BLUETOOTH technology and sync your music so everyone dances to the same beat. Make sure to download the Sony | Music Center app to Optimize audio settings, select playlist, and control Party Connect. -Ralph

  Answered 1 year ago by SonyListens

  
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Q: QuestionEvery time I turn on my speaker a gentle voice tell me when I am connected to how many devices and what my level of charge is - great ! However, in between these two informationals, the voice says "Battery care XXXX . What is it telling me ?

Asked 1 year ago by tom.

This question was asked about the related product: Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Light Gray

• A:Answer Hi tom, Thank you for reaching out to us. We really appreciate you like the voice guidance function of your XE2000 speaker, where you can hear if there is a BLUETOOTH connection established between the speaker and the devices and remaining battery power of the unit. For charging the built-in battery of the speaker, the Battery Care mode option is available in addition to the normal charging method. Battery Care mode limits the maximum charge capacity to approximately 90% and makes the battery life last longer. The playback time available in Battery Care mode is shorter than the time available when the built-in battery is charged by the normal charging method. At the time of purchase, the speaker is not in Battery Care mode. You can place/bring the speaker into/out of Battery Care mode with “Sony | Music Center.” Also, by using “Sony | Music Center,” you can activate/deactivate the voice guidance associated with the remaining battery power that you hear when you turn on the speaker. For more information about Voice guidance and Built-in battery life of the speaker, please check the Help Guide of the unit found on our Sony Support Site. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "Audio & Video" and from there you'll see different ways to contact us. Hope this information helps! - Kris

  Answered 1 year ago by SonyListens

  
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Q: QuestionCan this be plugged into my outdoor movie theater via an audio cable to act as the movie theater sound system?

Asked 1 year ago by Cliff.

• A:Answer The only plug in options for the device is Auxillary cable if that will work for your needs then yes.

  Answered 3 months ago by CohenR

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Q: QuestionCan I leave this speaker plugged into the wall outlet all the time

Asked 1 year ago by Rowley.

This question was asked about the related product: Sony - XG300 Portable Waterproof and Dustproof Bluetooth Speaker - Light Gray

• A:Answer When it completes its charge, the light goes off, but the correct thing to do is to charge it and use it like this, since when it is connected and used, a change in voltage can damage it.

  Answered 1 year ago by Yali

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Q: QuestionI left my speaker plugged in to charge. Will it shut itself off?

Asked 1 year ago by Gab.

This question was asked about the related product: Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Black

• A:Answer Hi Gab, Thank you for the inquiry! The speaker may turn off even while the speaker is connected to an AC outlet by the USB AC adaptor. It is recommended that you turn off the speaker before battery charging. The XE200 speaker sends sound out from a small, compact unit. You can spread sound wider with the Line-Shape Diffuser and enjoy powerful sound pressure and clarity with the X-Balanced Speaker, all housed inside a portable speaker with a handy strap. -David

  Answered 1 year ago by SonyListens

  
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Q: QuestionIt looks like 2 speakers on this device. Is there 2 or just one? Thanks

Asked 2 years ago by Jack.

This question was asked about the related product: Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Black

• A:Answer Hi Jack, Thank you for the inquiry! It's one speaker and it is sold per piece. Bring the party with you and spread sound with the XE200 Wireless speaker. A line shaped diffuser and X-balanced speakers provide a wide sound stage, with powerful bass and richer sound. Pair with IP67 Waterproof, dustproof and shockproof design, this speaker is made for even the strongest elements. -David

  Answered 1 year ago by SonyListens

  
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Q: QuestionCan I directly set up my iphone to play to this speaker through blue tooth?

Asked 2 years ago by Touchdown.

This question was asked about the related product: Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black

• A:Answer Yes, just go to your settings and connect through where it says bluetooth.

  Answered 1 year ago by DaniellaKVerified Purchase

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Q: QuestionDo the XE300's (paired in stereo) have a sound delay when connected to a tv via bluetooth?

Asked 2 years ago by Latency123.

This question was asked about the related product: Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black

• A:Answer I have mine paired in stereo and use them to watch movies on my computer and do not notice a delay.

  Answered 2 years ago by AllisonVerified Purchase

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Q: QuestionCan this speaker pair with a microphone?

Asked 2 years ago by JLiu.

• A:Answer No

  Answered 2 years ago by CharlieVVerified Purchase

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Q: Questioncan i use this for sony turntable?

Asked 2 years ago by dette.

This question was asked about the related product: Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black

• A:Answer Hi dette, thanks for your question. It depends on the turntable if it supports the A2DP Bluetooth profile (like our PS-LX310BT turntable) which is required by this XE300 for Bluetooth audio playback. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Hope this helps. ~Earl

  Answered 2 years ago by SonyListens

  
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Q: QuestionDoes this speaker comes with a Remote

Asked 2 years ago by sony.

This question was asked about the related product: Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Black

• A:Answer Sony xe200 has No remote

  Answered 2 years ago by RuwaidaM

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Q: QuestionDoes it have a string or something on it where I can hang it up on something? I run heavy equipment so need something like that

Asked 2 years ago by Brandon.

This question was asked about the related product: Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black

• A:Answer Hi Brandon Great question. The SRSXE300 doesn't have a string or holder to hang the speaker. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Regrds, Erin

  Answered 2 years ago by SonyListens

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Q: QuestionCan you play music from this while it is plugged in to charge?

Asked 2 years ago by Gurg.

• A:Answer we did and it played great

  Answered 2 years ago by TPsoundVerified Purchase

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Q: QuestionCan I use wifi on my desktop computer to stream music playlists from my computer to the Sony XE 300 in a room away from the computer?

Asked 2 years ago by SKmerganser.

This question was asked about the related product: Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black

• A:Answer Hi SKmerganser Thank you for your question. The speaker can output the sound or audio that is being played from your computer, just make sure to pair your computer to the XE300 via Bluetooth. Use the BLUETOOTH wireless technology between the speaker and a device that are located within 30 m (about 98 ft) from each other. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Regards, Erin

  Answered 2 years ago by SonyListens

  
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Q: QuestionAre these speakers Chromecast ready? If not, which Sony speakers are?

Asked 2 years ago by Chromecast.

This question was asked about the related product: Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black

• A:Answer Hi Chromecast, thanks for your inquiry. the XE300 isn't chromecast ready. You may consider the SRS-RA3000 and SRS-RA5000 instead which has Chromecast Built-In. The XE300 speaker is perfect for bringing quality sound to your party. The Line-Shape Diffuser sends a wide sound all around, without compromising on quality. Plus, with a long battery life, portable size and impressive durability, this speaker is the perfect partner for your next party, wherever that might be. Best regards, Erin

  Answered 2 years ago by SonyListens

  
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Q: Questioncan a sony srs-xe300 be paired with a sony tv?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black

• A:Answer Yes it is sony

  Answered 2 years ago by AnthonyJ

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Q: QuestionWill this connect to the Sony xe300

Asked 2 years ago by Anonymous.

This question was asked about the related product: Sony - XE200 Portable Waterproof and Dustproof Bluetooth Speaker - Black

• A:Answer yes

  Answered 2 years ago by YugandharV

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Q: QuestionCan this paired to a sony soundbar?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Sony - XE300 Portable Waterproof and Dustproof Bluetooth Speaker - Black

• A:Answer Yes

  Answered 2 years ago by NathanielColeyVerified Purchase

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Q: QuestionCan I take phone call on this speaker

Asked 2 years ago by 420.

• A:Answer You can but audio when listening to caller is kinda quiet if in a car with it

  Answered 2 years ago by NolSVerified Purchase

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