1-1 of 1 Answer
Hi DannyZuko, thanks for choosing and purchasing our product. We hope you are enjoying your new speakers. We're sorry to hear that you have an issue with the Party Connect feature. Please make sure that all connected speakers are within 1 meter (3.2 feet) of the source device. This can help maintain a stable connection. Please make sure all your speakers are updated to the latest firmware version. If they are not, they may not connect properly even if they support the Party Connect function. You can follow this link for more details: https://helpguide.sony.net/speaker/srs-xp500/v1/en/contents/TP1000243118.html?search=party%20connect When using the speaker with the TV, you can find this link helpful: https://www.sony.com/electronics/support/articles/00159290?utm_source If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Thanks for choosing Sony. ~Earl
Sorry, there was a problem. Please try again later.
