“I have a speaker and had an accident in the weekend the protection grill is damaged and power button is damaged but it still works and I guess my protection plan doesn't cover that ,how much is for an exchange for another one”
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I haven’t taken mines out the box I need to check and make sure it works I have protection plan as well I don’t understand why it doesn’t cover I will be canceling my plan
Sorry, there was a problem. Please try again later.Hi Ricardo, We're sad to hear about what happened to your speaker and unfortunately, physical damage is not covered under warranty. As it turns out, we do not have an exchange/trade-in program. You can try reaching out to your local dealer, however, we cannot guarantee that they can accommodate your request. Thanks and regards, -Craig
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