“Bought this laptop 2 weeks ago and the pointer/touchpad keeps freezing up. Any tips on how to make it stop freezing? Of course I am one day outside of the return time and this issue is driving me crazy.”
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Hi I have the same problem and HP tech told me it’s the LCD digitizer. Return it and get other brand.
Sorry, there was a problem. Please try again later.Update the touch driver on HP website. Contact HP instant message chat to get step by step help
Sorry, there was a problem. Please try again later.I updated all the drivers, etc. and was having the same issue - what fixed it for me was a tip I found: ***Likely the fix*** Went to "Intel Graphics Settings" (from control panel or right click desktop) Went to the power options. Disabled "Panel Refresh" in both battery and non. Disabled "Display Power Saving Technology" under "On Battery" options. Haven't had a freeze since.
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