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Hello there! We understand your inquiry about the KSTK4 stacking kit and the little gray square on the front crossbar. That gray square is actually a rubber anti‑vibration pad. Its purpose is to: Cushion and absorb washer/dryer vibrations during spin cycles Prevent metal‑to‑metal contact and scratching between your appliances and the stacking kit Help keep your units securely in place without slipping Troubleshooting Step: If you ever notice any movement or noise, please first power off and unplug both units, then gently lift the gray pad and clean both its underside and the corresponding spot on your appliance with a soft cloth. Re-seat the pad fully into its recess so it sits flush with the bar—this ensures maximum grip and vibration isolation. https://www.bestbuy.com/site/stacking-kit-for-most-27-lg-washers-and-dryers-silver/6539086.p?skuId=6539086 If you have any further questions or need assistance with your stacking kit, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience and thank you for choosing LG! —Renzo
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