“hi can anyone help with a problem I have my Arctis 5 i recently bought them and when playing on xbox one in chat I cannot mute when i'm using the Aux cable is there any solutions to the problem?”
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The mute button on the headphones works when plugged straight into controller without the adapter. I would do a test first to make sure its not defective.
Sorry, there was a problem. Please try again later.Hey Turtle Dont know if you are currently using it but you may need to get a chat adapter for your Xbox One Controller. You can find it on the Best Buy Website. Same thing happen for me. https://www.bestbuy.com/site/microsoft-xbox-one-stereo-headset-adapter-black/9008243.p?skuId=9008243 This might help but do your research first before you purchase anything as im not an expert on all things technology. Good Luck
I would recommend:
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