Questions & Answers

Name: Sunpak - 12" Bicolor LED Ring Light Kit - Black
Brand: Sunpak
SKU: 6359084
Price: 32.99 USD
Availability: InStock
Rating: 4.3 (1073 reviews)

Sunpak - 12" Bicolor LED Ring Light Kit - Black

Model:: VL-LED-162-12RL; |
SKU:: 6359084

User rating, 4.3 out of 5 stars with 1073 reviews.

Highly rated by customers for:

Black Friday Deal >

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Page Showing 21-40 of 68 questions

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QuestionI just purchased this device today and the light was working at first while I was charging the battery for the tripod then it just shut off. I tried turning the light back on but it’s not working. Does that mean it just needs to be charged more??
Asked 2 years ago by Anonymous.
- Answer I think it has to be plug all the time.
  Answered 2 years ago by Saul
  Answer this question
QuestionI bought a 12" Sunpak ring light. At first it paired with my iPhone 11, but now it won't. How can I make it pair properly?
Asked 3 years ago by James.
Answer This Question
QuestionI lost the remote, can it be turned on with an app? Or phone?
Asked 3 years ago by Jay.
Answer This Question
QuestionWhere can I buy another power cord ?
Asked 3 years ago by Jo.
- Answer Amazon
  Answered 9 months ago by JaimeG
  Answer this question
QuestionCan we take Picture with remote?
Asked 3 years ago by Amarjeet.
- Answer No you can only take the picture with the device
  Answered 3 years ago by LynnG
  Answer this question
QuestionCan the part holding the phone be swiveled to a vertical stance?
Asked 4 years ago by Whoa.
- Answer Yes. Great lighting for Zoom or internet video auditions. Great color control and easily adaptable
  Answered 4 years ago by rippedoff
  Answer this question
QuestionIs the sunpack ringlight rechargeable?
Asked 4 years ago by Stella.
- Answer No - it has to be plugged in.
  Answered 4 years ago by DhoomDishoom
  Answer this question
QuestionWhen I turn the unit off, the light dims, but doesn't power off completely. The unit is plugged directly into the USB port of a power strip. How do I get the unit to completely power off?
Asked 4 years ago by Anonymous.
- Answer Either unplug it or press the power button
  Answered 3 years ago by Nadia
  Answer this question
QuestionWhat is the range of distance between the video light and the face of the user? (How close to user must light be positioned?)
Asked 4 years ago by Leedines.
- Answer Less than a 1 meter
  Answered 4 years ago by Macbeat
  Answer this question
Questionwhen the remote is paired with my iPhone and the iPhone is in photo mode... I click the remote (IOS) button and it puts the iPhone camera in video mode and takes a video clip NOT a photo. How can I fix that?
Asked 4 years ago by Simplicity.
Answer This Question
QuestionWill the remote work if you are doing F/B Live Feed?
Asked 4 years ago by Anonymous.
Answer This Question
QuestionWhen I plug up my ring light, it keeps powering on and off. It flickers the light. It will not stay on. It won’t stop flickering
Asked 4 years ago by Shawn.
Answer This Question
QuestionIs it bivolt ?
Asked 4 years ago by Mello.
Answer This Question
QuestionI have a sunpak 19 inch bi color led ring light kit. I need to replace the tripod. Is their a compatible replacement available or will I have to buy an entire set again?
Asked 4 years ago by SLM.
Answer This Question
QuestionHow do I mount my camera onto the ring light? I vlog and I also do beauty videos on YouTube but I’m having trouble with my set up. Please somebody help me!
Asked 4 years ago by Anonymous.
- Answer It is not designed to hold a camera. The bendy arm that will hold a cell phone screws in to the ring light.
  Answered 4 years ago by Gaffer
  Answer this question
Questionabout how many watts would you say the output is?
Asked 4 years ago by lightguy.
Answer This Question
QuestionWhy won’t the light stay on continuously? It turns off after a few minutes.
Asked 4 years ago by Layton.
- Answer Your USB power source isn't delivering enough juice to keep it lit. Use a separate power source or one with more power.
  Answered 4 years ago by MichaelB
  Answer this question
QuestionDo I have to order this online? Or, is it possible for me to go to the store and purchase this product?
Asked 4 years ago by sundrop.
- Answer Mine was available in store.
  Answered 4 years ago by BJohn
  Answer this question
QuestionWhat size iPhones does it fit?
Asked 5 years ago by Mel.
- Answer It just holds my iPhone Xs Max. But not when it is in my Otter Box case.
  Answered 4 years ago by Gaffer
  Answer this question
QuestionI have an 8 " ring light set up (tripod, etc.) and would like to replace the 8" ring light with a larger ring light without buying a new tripod. Is this possible? thank you!
Asked 5 years ago by Sully.
- Answer If your 8" light is also Sunpak, then maybe. The light attachment isn't a standard thread bolt size or anything like that.
  Answered 5 years ago by happycustomer
  Answer this question

Showing 21-40 of 68 questions

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Questions & Answers

Sunpak - 12" Bicolor LED Ring Light Kit - Black

Q: QuestionI just purchased this device today and the light was working at first while I was charging the battery for the tripod then it just shut off. I tried turning the light back on but it’s not working. Does that mean it just needs to be charged more??

Q: QuestionI bought a 12" Sunpak ring light. At first it paired with my iPhone 11, but now it won't. How can I make it pair properly?

Q: QuestionI lost the remote, can it be turned on with an app? Or phone?

Q: QuestionWhere can I buy another power cord ?

Q: QuestionCan we take Picture with remote?

Q: QuestionCan the part holding the phone be swiveled to a vertical stance?

Q: QuestionIs the sunpack ringlight rechargeable?

Q: QuestionWhen I turn the unit off, the light dims, but doesn't power off completely. The unit is plugged directly into the USB port of a power strip. How do I get the unit to completely power off?

Q: QuestionWhat is the range of distance between the video light and the face of the user? (How close to user must light be positioned?)

Q: Questionwhen the remote is paired with my iPhone and the iPhone is in photo mode... I click the remote (IOS) button and it puts the iPhone camera in video mode and takes a video clip NOT a photo. How can I fix that?

Q: QuestionWill the remote work if you are doing F/B Live Feed?

Q: QuestionWhen I plug up my ring light, it keeps powering on and off. It flickers the light. It will not stay on. It won’t stop flickering

Q: QuestionIs it bivolt ?

Q: QuestionI have a sunpak 19 inch bi color led ring light kit. I need to replace the tripod. Is their a compatible replacement available or will I have to buy an entire set again?

Q: QuestionHow do I mount my camera onto the ring light? I vlog and I also do beauty videos on YouTube but I’m having trouble with my set up. Please somebody help me!

Q: Questionabout how many watts would you say the output is?

Q: QuestionWhy won’t the light stay on continuously? It turns off after a few minutes.

Q: QuestionDo I have to order this online? Or, is it possible for me to go to the store and purchase this product?

Q: QuestionWhat size iPhones does it fit?

Q: QuestionI have an 8 " ring light set up (tripod, etc.) and would like to replace the 8" ring light with a larger ring light without buying a new tripod. Is this possible? thank you!

Best-selling Ring Lights

QuestionI just purchased this device today and the light was working at first while I was charging the battery for the tripod then it just shut off. I tried turning the light back on but it’s not working. Does that mean it just needs to be charged more??

QuestionI bought a 12" Sunpak ring light. At first it paired with my iPhone 11, but now it won't. How can I make it pair properly?

QuestionI lost the remote, can it be turned on with an app? Or phone?

QuestionWhere can I buy another power cord ?

QuestionCan we take Picture with remote?

QuestionCan the part holding the phone be swiveled to a vertical stance?

QuestionIs the sunpack ringlight rechargeable?

QuestionWhen I turn the unit off, the light dims, but doesn't power off completely. The unit is plugged directly into the USB port of a power strip. How do I get the unit to completely power off?

QuestionWhat is the range of distance between the video light and the face of the user? (How close to user must light be positioned?)

Questionwhen the remote is paired with my iPhone and the iPhone is in photo mode... I click the remote (IOS) button and it puts the iPhone camera in video mode and takes a video clip NOT a photo. How can I fix that?

QuestionWill the remote work if you are doing F/B Live Feed?

QuestionWhen I plug up my ring light, it keeps powering on and off. It flickers the light. It will not stay on. It won’t stop flickering

QuestionIs it bivolt ?

QuestionI have a sunpak 19 inch bi color led ring light kit. I need to replace the tripod. Is their a compatible replacement available or will I have to buy an entire set again?

QuestionHow do I mount my camera onto the ring light? I vlog and I also do beauty videos on YouTube but I’m having trouble with my set up. Please somebody help me!

Questionabout how many watts would you say the output is?

QuestionWhy won’t the light stay on continuously? It turns off after a few minutes.

QuestionDo I have to order this online? Or, is it possible for me to go to the store and purchase this product?

QuestionWhat size iPhones does it fit?

QuestionI have an 8 " ring light set up (tripod, etc.) and would like to replace the 8" ring light with a larger ring light without buying a new tripod. Is this possible? thank you!