“Hi! A piece on my swagtron scooter broke so now I can't properly steer. Can I buy a replacement piece from you guys or do I to go somewhere else?”
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Hi Terrell! Swagtron is happy to provide replacement parts whenever possible! If the unit was purchased directly from swagtron.com you would simply need to contact us so we can assist in creating the repair or part request. If it was purchased from one of our authorized retailers, we would need you to fill out our form at rma.swagtron.com with your order information so we can process you into our system! Customer support is always available to assist you with any issues or concerns! We can be reached on here, by DM on our Facebook page, by live-chat on swagtron.com or by email at [email protected]!
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