Questions & Answers

Name: Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White
Brand: Swann
SKU: 6389809
Price: 129.99 USD
Rating: 3.7 (10 reviews)

Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White

Model:: SWIFI-SPOTCAM-GL; |
SKU:: 6389809

User rating, 3.7 out of 5 stars with 10 reviews.

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QuestionCan the motion/detection zone be customized? For example, I want the camera to monitor both my drive way and the street but to only trigger the siren/floodlight or send me an alert when it detects motion on my driveway only but not from cars on the street
Asked 5 years ago by dee2020.
- Answer Hello dee2020, Thank you for reaching out to us with your question. At this time the Safe by Swann application does not have an option for creating detection zones. We look forward to offering more options within the application within the near future. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionIs this camera HD?
Asked 5 years ago by Swann.
- Answer Hello, Thank you for reaching out to us with your question. Yes, this camera has a resolution of 1080P which is equivalent to 2.1 MP. Please let us know how we may further assist you, Thank you, JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionI can’t pair camera with my phone to setup and connect to router WiFi. I have other cameras that are set up in the app. Any suggestions would be appreciated.
Asked 5 years ago by SonyFan.
- Answer Hello Billy, Thank you for reaching out to us. Based on the information provided we are unable to identify the issues you are having. We would need to help look further into this and address your concerns when you are in front of the unit. Please contact our designated support team to begin the set up of your system. https://www.swann.com/us/contact-tech-support We look forward to further assisting you. Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionAfter much searching on-line, I see nothing about how to connect using ethernet cable instead of wifi. Does it work with an ethernet connection using a LAN cable alone or does it still need to also connect to wifi? Can I slow down upload speed?
Asked 5 years ago by Gadre.
- Answer Hello Gadre, Thank you for reaching out to us with your questions. Yes, this camera can be connected using only a LAN cable if needed. If you need further assistance when setting up your camera, please know that we do offer 24/7 technical support. Upload speeds can not be slowed down. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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QuestionCan this spotlight camera be hard wired where my current outside lights are mounted under the eves. I would like to have your floodlight/camera to replace my current floodlights but it doesn’t look like they can be mounted under the eves.
Asked 5 years ago by George.
- Answer Hello George, Thank you for reaching out to us with your question. This camera can be installed under eves without issues. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
  Answered 5 years ago by Swann
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Showing 21-25 of 25 questions

Questions & Answers

Swann - Indoor/Outdoor 1080p Wi-Fi Wired Spotlight Surveillance Camera - White

Q: QuestionCan the motion/detection zone be customized? For example, I want the camera to monitor both my drive way and the street but to only trigger the siren/floodlight or send me an alert when it detects motion on my driveway only but not from cars on the street

Q: QuestionIs this camera HD?

Q: QuestionI can’t pair camera with my phone to setup and connect to router WiFi. I have other cameras that are set up in the app. Any suggestions would be appreciated.

Q: QuestionAfter much searching on-line, I see nothing about how to connect using ethernet cable instead of wifi. Does it work with an ethernet connection using a LAN cable alone or does it still need to also connect to wifi? Can I slow down upload speed?

Q: QuestionCan this spotlight camera be hard wired where my current outside lights are mounted under the eves. I would like to have your floodlight/camera to replace my current floodlights but it doesn’t look like they can be mounted under the eves.

QuestionCan the motion/detection zone be customized? For example, I want the camera to monitor both my drive way and the street but to only trigger the siren/floodlight or send me an alert when it detects motion on my driveway only but not from cars on the street

QuestionIs this camera HD?

QuestionI can’t pair camera with my phone to setup and connect to router WiFi. I have other cameras that are set up in the app. Any suggestions would be appreciated.

QuestionAfter much searching on-line, I see nothing about how to connect using ethernet cable instead of wifi. Does it work with an ethernet connection using a LAN cable alone or does it still need to also connect to wifi? Can I slow down upload speed?

QuestionCan this spotlight camera be hard wired where my current outside lights are mounted under the eves. I would like to have your floodlight/camera to replace my current floodlights but it doesn’t look like they can be mounted under the eves.