Questions & Answers

Q: QuestionDoes this phone come with a free Android 11 upgrade?

Asked 3 years ago by Terry.

• A:Answer yes, had it done by the nice guys at staples in buckhorn pa store trying to help me

  Answered 3 years ago by checkers

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Q: QuestionIs this phone a TracFone and will it work with SafeLink wireless?

Asked 3 years ago by Naitsabes.

• A:Answer I have a GSM carrier. If SafeLink is GSM it should work otherwise you need another phone.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDothis mobile work on H2o network and GSM carrier, so I can use it when return to my country

Asked 4 years ago by noka.

• A:Answer Yes. It's an unlocked phone and should work with the current H2O service. Please check your network provider for any restriction. - By Kevin.

  Answered 4 years ago by TCLExpert

  
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Q: Questiondoes it have an ir blaster?

Asked 4 years ago by indy.

• A:Answer Yes, this phone has an IR blaster, and it works well. This is currently the only phone available in the USA that has one, I think.

  Answered 4 years ago by cbarroVerified Purchase

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Q: QuestionWill this phone work with cricket?

Asked 4 years ago by Pan.

• A:Answer Yes.

  Answered 4 years ago by Kevin

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Q: QuestionWill this phone work with Primeco?

Asked 4 years ago by Sposter.

• A:Answer Hi. Primeco might be using CDMA cellular service, so it's not going to work with this phone.

  Answered 4 years ago by Kevin

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Q: QuestionDoes the phone support 5ghz WIFI?

Asked 4 years ago by Nass.

• A:Answer Yes Wi-Fi 802.11, ac/b/g/n/n 5GHz

  Answered 4 years ago by BG91Verified Purchase

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Q: Questioncan i use this phone for prepaid on verizon

Asked 4 years ago by curtis.

• A:Answer Yes. It's certified for Verizon network. Simply insert your activated Verizon SIM card.

  Answered 4 years ago by Kevin

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Q: QuestionWill this phone work with a Straight Talk plan?

Asked 5 years ago by grumpystiltskin.

• A:Answer Yes, it can work with Straight Talk. Since the phone is capable of connecting to the three major carriers, you have more choices on any of the SIM card from Straight Talk.

  Answered 5 years ago by Kevin

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Q: QuestionHow do I find out which phones have Groups in the Contacts? In the phone contacts, is there a Groups Tab or button? I like Groups like I see in LG and Samsung phones. It seems LG even has a dedicated Groups button. I'm coming from a Samsung S7.

Asked 5 years ago by Paul72.

• A:Answer I use Google Messaging, so there's a way to create a Group label for your contacts within the Google Messaging app. Hope this helps.

  Answered 5 years ago by Kevin

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Q: QuestionWill this phone work with cricket wireless?

Asked 5 years ago by Thegolden6.

• A:Answer Yes.

  Answered 5 years ago by Kevin

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Q: QuestionDoes this phone have VoLTE capability? Voice over LTE. T-MOBILE is upgrading network and I've been notified my current phone is not compatible and needs to be upgraded.

Asked 5 years ago by Ozzie.

• A:Answer Yes it does. We have T-Mobile and it works great

  Answered 5 years ago by mikeVerified Purchase

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Q: QuestionIs it compatable with total wireless

Asked 5 years ago by Anonymous.

Q: QuestionDoes this phone work with Sprint CDMA Network?

Asked 5 years ago by Arty.

• A:Answer No it does not work on CDMA networks

  Answered 5 years ago by Dubbs

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Q: QuestionWhen would be available in Europe?

Asked 5 years ago by Alireza.

Q: QuestionWhy was this 289$ yesterday, and 399$ today ? Quite unfair, don't you think ???

Asked 5 years ago by Mina.

• A:Answer Oh well, got on Amazon for Less. Thank You, but Answer was later than expected.

  Answered 5 years ago by rebelm

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Q: QuestionWhat is the screen refresh rate on the phone?

Asked 5 years ago by JCG89.

• A:Answer 60Hz

  Answered 5 years ago by Ctrlcv

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Q: QuestionDoes this phone work with AT&T? Also, is this phone similar to the Galaxy S9 or S10?

Asked 5 years ago by Dirk.

• A:Answer Yes, it works with AT&T. It operates on Google Android like the Galaxy.

  Answered 5 years ago by Kevin

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