“I have no picture but I have sound. I had picture yesterday. I have another TV that streams and it is working so I don't think it is my internet. This TV is only 1 week old. The TV is a TCL Roku 4k HDR Series 4”

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• This sounds bad. You likely have a bad TV. Sorry. :(

  Answered by jough 5 years ago

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• In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support

  Answered by TCLExpert 5 years ago

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