Questions & Answers
- Model:
- 55S425
- |
- SKU:
- 6319333
Highly rated by customers for: Picture Quality, Ease of use, Price
Page Showing 141-160 of 412 questions
Q: QuestionHow do you change the the picture size.cannot find a font button
Asked by Zues.
- A:Answer Menu-picture
Answered by AJ57
Q: QuestionHello, I have had my tv for less than a year... it’s echoing. What I should I do?
Asked by Sound.
- A:Answer In order for us to better assist, please reach out to us at [email protected] with your contact information and a description of what you need help with. Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionCan this TV be used for both Apple TV and Disney services after signing up and purchasing them? My older TCL Roku is not supported by Apple.
Asked by TR.
- A:Answer Yes, you can add those TV applications through the Roku application.
Answered by Sulleba
Q: QuestionCan you screen mirror from iPhone to tv.?
Asked by Jlozano.
- A:Answer Yes you should be able to. Use the roku remote and go to menu and scroll down to screen mirroring and select your device and it will display on your tv.
Answered by Ponodad
Q: QuestionI have no picture but I have sound. I had picture yesterday. I have another TV that streams and it is working so I don't think it is my internet. This TV is only 1 week old. The TV is a TCL Roku 4k HDR Series 4
Asked by Raven.
- A:Answer This sounds bad. You likely have a bad TV. Sorry. :(
Answered by jough
Q: QuestionIs MLB and NFL Sunday Ticket isntalled?
Asked by TonyC.
- A:Answer You can go to www.Roku.com/whats-on to see what streaming channels and apps are offered through the Roku Channel Store. To search for a specific channel you would simply want to enter that information into the search section. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: Questiondo the tv have bule tube
Asked by tim.
- A:Answer We are uncertain what bule tube is. However, our Roku based TVs do not currently support Bluetooth. If you are trying to connect a sound bar or speakers you can use the Optical port, or the HDMI ARC port. For Headphones, there is a Headphone jack on the back of the TV, or you can download the Free Roku app for private listening. Furthermore, the YouTube streaming channel is one of the thousands of streaming channels offered through the Roku Channel Store. You can also visit www.roku.com/whats-on to see other streaming channels Roku offers. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionWhat is the distance between the top VESA mounting holes to the top edge of the TV? I need this to see if the mount I want is compatible.
Asked by Johnny.
- A:Answer This TCL Roku TV is compatible with most wall mounts that support a 200mm x 200mm VESA mounting pattern. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionWhy is this tv so cheap? $250.?
Asked by Toddie.
- A:Answer We are proud of the fact that we are one of only three TV manufacturers globally who is what’s called “vertically integrated”, meaning everything inside a TCL TV is TCL components! This is one of the reasons that we are able to make our TVs so affordable. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionDoes this tv have bluetooth?
Asked by Tyhack.
- A:Answer No, and there is no mention of blue tooth in the manuel.
Answered by Doni
Q: QuestionWhat is the difference between the 4 series model and the 5 series model.
Asked by Anonymous.
- A:Answer Each series builds on each other. Both of these series are 4K UHD, have HDR support, and have a Roku operating system. The 5-Series additionally has Dolby Vision Support, wide color gamut, auto-game mode, an edge-to-edge glass display, etc. You can also visit www.tclusa.com/products/home-theater/5-series and scroll down to "Compare All Models" to see all models compared. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: Questionhow fast of wifi, modem needed to use these features of this tv
Asked by clearwater20.
- A:Answer For this TV, you would want to make sure that you have a minimum of 25.0 Megabits per second. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionHow many FPS is the Tv capable of displaying?
Asked by Zach.
- A:Answer This TCL Roku TV features an effective refresh rate of 120Hz CMI. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionIs there a center TV stand mount available?
Asked by Bill.
- A:Answer Yes, you can go to ShopJimmy online. The make a nice Steel and Tempered glass pedestal stand that are attractive and work well.
Answered by JimXeod
Q: QuestionCan I connect to this tv using my Xfinity hotspot, or do I need to have internet. Thanks.
Asked by Anthony.
- A:Answer The TV will see a hotspot as a wireless network, and connect to it as you would any other (with your password protection, etc.) Please note that the strength of your hotspot connection (LTE, 4G etc.) will impact the streaming performance of any device. Additionally, if you do not have unlimited data, using your phone as a hotspot may incur addition charged through your cellphone provider. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionMy TV table is only 42" wide, Can I flip the leg to make it inward curved to fit the table?
Asked by jim.
- A:Answer For this 55 inch TCL Roku TV, the feet spacing to fit on a stand is 42.3 inches. Inverting the feet is not recommended. The feet on the TV are designed to be attached to the TV as stated in the directions. In order to maintain stability and safety, the feet should be attached as instructed. Hope this helps! Thank you, TCL Customer Support
Answered by TCLExpert

Q: QuestionCould this TV be used with Apple TV?
Asked by Liz.
- A:Answer Yes.. I only use my Apple TV with it..just use on an HDMI input
Answered by Dhoover
Q: QuestionTv failed after 1 yr junk don't waste money made overseas .
Asked by Ripped.
- A:Answer We're truly sorry to hear that you seem to be having some trouble with your TV. Our TVs are designed to give our customers years of entertainment and enjoyment. While our TVs do come with a 1-year parts and labor manufacturer's warranty, we can still walk you through some troubleshooting steps that may help you. If you still have the TV, we would be more than happy to try to assist you. In order for us to better assist you, please reach out to us at [email protected] with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
Answered by TCLExpert

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